Customer Service Specialist
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Job Location:
Székesfehérvár - Hungary
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We create innovative aluminium solutions together!
Hydro Extrusion Hungary Székesfehérvár is one of Europes most modern aluminium profile manufacturing plants equipped with 6 extrusion presses advanced surface coating capabilities and nearly 300 machines for fabrication to serve the needs of the premium automotive industry.
In 2024 we expanded with a new aluminium recycling plant producing tailor-made alloys from scrap aluminium further strengthening our sustainability efforts.
We are part of the world-leading Hydro Group which operates in 42 countries with 32000 employees all working to make aluminium the metal of the future.
What you will be doing
- Technical Support: Responding to requests for quotation (RFQs) in close cooperation with the Pre-sales team; recording and modifying new specifications.
- Feasibility Control: Assessing customer requirements against the companys technological capabilities and production schedule.
- Process Management: Continuous monitoring of order fulfillment and delivery scheduling.
- Administration & Quality: Managing commercial documentation in compliance with ISO standards and handling complaints in collaboration with the Quality Assurance department.
- Inventory & Deadline Monitoring: Controlling customer-specific finished goods inventory ensuring deadlines are met and quickly resolving any bottlenecks.
- Analysis & Reporting: Collecting and analyzing logistical data preparing reports and developing measures to improve efficiency.
- Customer Satisfaction: Proactively monitoring customer feedback preventing issues and ensuring a high-level customer experience.
What will make you successful
- Educational Background: Higher education degree in a relevant field (Technical Economics or Commerce) and relevant professional experience.
- Language Proficiency: Active communicative proficiency in English or German.
- Digital Literacy: Proficient use of office software and digital tools.
- Market & Technical Mindset: Ability to quickly master the product range manufacturing processes and the market environment.
- Data Management Skills: Experience in database queries and data analysis.
What we offer you
- Salary ranges aligned with professional experience
- 13th Month Salary
- Cafeteria
- Attendance Bonus
- Christmas Bonus
- Health Insurance
- Voluntary Pension Fund Contributions
- Commuting Allowance / Travel Support
- Supportive Team: Community and family-oriented events
We also support your professional development and provide a safe working environment!
Work Location: 1-15 Verseci Street Székesfehérvár Hungary
Hydro is heading in an exciting new direction. Guided by our core values care courage and collaboration we strive to create a performance-driven sustainable and inclusive work environment. We welcome applications from all qualified candidates!
Required Experience:
IC
Key Skills
About Company
Hydro is a leading aluminium and renewable energy company that builds businesses and partnerships for a more sustainable future. We have 33,000 employees in more than 140 locations and 40 countries.
