Aftermarket Parts Specialist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Principal Duties and Responsibilities
Supports aftermarket spare parts identification and quoting using existing documentation ERP data BOMs and drawings
Responds to internal and external parts inquiries with correct and complete information per company procedures
Prepares parts quotations using standard pricing tools and discount structures
Enters parts orders into the ERP system ensuring accuracy completeness and proper documentation
Coordinates with Application Engineers when technical clarification is required beyond defined parts scope
Supports order progression by communicating with Sales Supply Chain and Order Engineering as needed
Tracks open quotes and orders to support on-time customer response and fulfillment
Provides professional customer service by meeting expectations for timeliness accuracy and follow-through
Follows all standard work instructions quality procedures and documentation requirements
Knowledge Skills and Abilities (KSAs)
Demonstrates working knowledge of aftermarket parts components and part numbering systems
Ability to interpret BOMs drawings manuals and ERP data for parts identification
Applies established rules and procedures to complete tasks accurately and efficiently
Proficient with ERP systems (SAP preferred) and Microsoft Office tools Professional
Responds promptly to customer and internal requests; meets defined service expectations
Maintains accuracy and attention to detail in all transactions
Communicates clearly and professionally with cross-functional teams
Follows standard work and accepts guidance and feedback constructively Behavioral
Customer-focused and service-oriented
Organized reliable and accountable for assigned work
Willing to learn products systems and processes
Escalates issues appropriately when outside role scope
Required Qualifications
Associates degree or equivalent experience in engineering technology business supply chain or related field
02 years of experience in aftermarket support customer service inside sales or technical support
Basic understanding of industrial or mechanical components
Required Experience:
IC
Key Skills
About Company
SPX FLOW, Inc. is a leading manufacturer of innovative technologies, supplying highly specialized, engineered solutions for a range of industries, primarily in the Food & Beverage, Industrial and Power & Energy markets.
