Manager External Communications
Johannesburg - South Africa
Job Summary
Job Classification
145355 - Busi Radebe
Job Post End Date: 03 April 2026
Job Family
Marketing Communication and Research
Career Stream
Communication and Public Relations
Leadership Pipeline
Manage Self: Professional (MSP)
Job Purpose
The role requires a strategic mindset to coordinate External Communications activities problem-solving techniques to address issues in an effective manner with exceptional written and verbal communication skills. The incumbent will utilise market research insights o inform the external communications strategy. Collaborate and provide input into an integrated marketing communications strategy to increase Nedbanks share of voice drive thought leadership and brand amplification amongst key stakeholders utilising existing new and innovative platforms.
Job Responsibilities
Establish guardrails
Design and monitor best practices for all external communications
Contribute to the communications assets in line with brand guidelines
Collaborate on governance framework approach and methodologies to deliver external communications
Develop strategies playbooks and templates for external communications activities
Develop/implement external communication strategy and plans
Provide input into PI planning and QBR for external communications efforts related to mission specific activities
Collaborate on an external communications strategy for input into the integrated communications strategy.
Identify opportunities to expand reach of the Nedbank brand to improve client engagement and communication
Identify opportunities to build media presence and increase share of voice amongst competitors
Responsible to proactively identify opportunities in the media and similar platforms to enhance overall marketing communications efforts
Analyse reporting for continuous improvement
Analyse monitor and track uptake and insights from external communications efforts and activities to track performance and inform future decision making
Provide advisory role to missions
Provide an advisory role on external communications to missions
Review communication elements in missions
Media and stakeholder relationships
Build and manage relationships with media and other stakeholders to protect defend and enhance Nedbanks reputation
Supports brand enablement and communication
Implements PRMarketing Communications efforts to position brand and marketing campaigns with relevant stakeholders
Ensure alignment that best drives and positions the brand narrative amongst stakeholders
People Specification
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Communications; Journalism; Marketing
Minimum Experience Level
3 - 6 years
Type of experience::5 years experience Communications (generalist); External communications
Technical / Professional Knowledge
- Project Management
- Negotiation skills
- Editorial skills
- Verbal and written communication
- Analytical Skills
- Presentation Skills
- Creative
- Financial management
- Relationship Skills
- Procurement knowledge
Behavioural Competencies
- Building Partnerships
- Communicating in the Digital Age
- Driving Innovation
- Instill Hyper-Collaboration
- Innovation
- Execution
- Resolving Conflict
- Quality Orientation
Please contact the Nedbank Recruiting Team at
Required Experience:
Manager
Key Skills
About Company
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