Operations Manager 18720
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Role: Operations Manager
Priority Location: South Africa
Working Hours: 9AM - 5PM (Mon - Fri) EST
Salary Range: $2750 USD ($) per month
(The final offer is at the clients discretion and depends on the candidates interview result skills and experience.)
Type of contract: Independent Contractor
Type of job: Remote
About the Role:
This is a high-impact position that serves as the operational backbone of our clients company. You will take full ownership of the day-to-day operational and administrative functions managing everything from preparing engagement letters and fee quotes to overseeing complex job logs appraiser payroll allocation client invoicing accounts receivable and overall financial accuracy.
You will also maintain their critical templates and systems ensure state licensing compliance manage vendor portals and lead HR processes including onboarding employee records and benefits administration.
They are seeking a highly competent detail-oriented and organized professional who excels at implementing structure and operational excellence in a fast-paced professional services firm. This is a mission-critical role that is essential to the smooth operation and continued growth of the company.
Key Responsibilities:
Financial & Payroll Management
- Complete pay allocation forms in Excel for each appraisal job and manage overall appraiser payroll.
- Track job-level expenses including mileage and travel reimbursements.
- Maintain the master job list; track all invoices and record client payments.
- Conduct accounting for CSVA CVG and RPG income and expenses.
- Prepare and distribute monthly invoices for primary clients.
- Collect receivables from clients when necessary.
Operations & Job Management
- Manage all job logs: book incoming assignments.
- Manage workload scheduling and task assignments for appraiser support analysts.
- Obtain temporary practice permits for appraisers as needed.
Client Relations & Business Development Support
- Prepare engagement letters and provide fee quotes (typically via email) to prospective clients.
- Serve as a point of contact for client billing inquiries and receivables follow-up.
Templates & Systems Management
- Manage all appraisal report templates: collect appraiser feedback report issues to Valcre and follow up on changes.
- Update market analysis sections in appraisal templates on a monthly basis.
- Manage all vendor portals including license renewals E&O insurance certificates and vendor payments.
- Manage state licensing applications and renewals including tracking continuing education hours for CSVA Principals.
HR Compliance & Administrative Affairs
- Manage employee onboarding and offboarding (termination) processes.
- Maintain digital and physical employee records including E-Verify compliance where required.
- Handle the annual health insurance renewal process.
- Provide ADP 401(k) plan notices to employees and manage Form 5500 filing requirements.
- File financial statements provided by the accounting team.
- Complete the annual Atlanta Business Chronicle volume report.
Qualifications & Skills:
- Exceptional organizational skills with the proven ability to manage complex multi-step processes and competing priorities with a high degree of accuracy and reliability.
- Strong competence in financial and administrative operations including payroll allocation invoicing accounts receivable expense tracking and record-keeping.
- Proficiency in Microsoft Excel
- Excellent written and verbal English communication skills
- Demonstrated ability or aptitude to work effectively with HR platforms payroll systems and various administrative tools.
- Highly detail-oriented with strong analytical thinking and proactive problem-solving skills.
- A reliable ownership-driven mindset with the capacity to take full responsibility for end-to-end operational processes and the complete employee lifecycle.
Required Experience:
Manager
Key Skills
About Company
Somewhere, formerly Support Shepherd. We find you amazing employees who cost 80% less than US equivalents, backed by our 6-month Perfect Hire Guarantee.
