Operations Officer

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ABOUT WFP

The World Food Programme is the worlds largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace stability and prosperity for people recovering from conflict disasters and the impact of climate change.

At WFP people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse committed skilled and high performing teams selected on merit operating in a healthy and inclusive work environment living WFPs values (Integrity Collaboration Commitment Humanity and Inclusion) and working with partners to save and change the lives of those WFP serves.

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WHY JOIN WFP

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive diverse and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training accreditation coaching mentorship and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country regional and global offices around the world and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

ABOUT GLOBAL LOGISTICS CLUSTER
The Global Logistics Cluster (GLC) is part of the humanitarian architecture of the Inter Agency Standing Committee (IASC) together with other 10 global clusters. It is led by WFP and it is about enhancing cooperation and partnerships in the Logistics sector. The GLC works directly with its partners and stakeholders to coordinate the Logistics response during a humanitarian crisis. Its partners and stakeholders include international NGOs the Red Cross and Red Crescent Movement other UN organizations Governments academia and Donors. The GLC was formally endorsed by the Inter Agency Standing Committee (IASC) on the 15 December 2010.
The Global Logistics Cluster Team (GLCST) contributes to the implementation of the IASC Reference Module for Cluster Coordination at country level in line with the WFP Executive Director Directive on WFP Leadership in IASC Clusters. The Cluster approach is about enhancing cooperation and partnerships in the logistics sector.
IMPLEMENTATION OF THE CLUSTER APPROACH AT GLOBAL LEVEL
The objective of the Global Logistics Cluster is to provide directed operational technical and policy support to country clusters including that of maintaining active rosters of pre-qualified staff and other standing capabilities. This role includes promoting inter-agency preparedness for and response to humanitarian emergencies guiding standards and policy formation and strengthening procedures and capacities for inter-agency planning and operational response. This involves systems and personnel development support for planning and assessment the development of normative guidance contributing to and aligning activities with the Strategic Plan developed by the HCTs as well as sourcing and/or stockpiling of resources ready for rapid deployment. The Logistics Cluster partners and stakeholders include international NGOs the Red Cross and Red Crescent Movement other UN organizations Governments academia private sector and Donors.
JOB PURPOSE
As a member of the Global Logistics Cluster Team (and together with the Global Cluster Lead Agency) Operations Officers are assigned to regional desks or groups of countries where the humanitarian community together with the local government have requested some support to implement partially or fully the core functions of the cluster approach at country level. The Operations Officers support participate and in some instance may oversee global events.
The Operations Officer advises and provides guidance to the coordination cells supports the Country Office reviewed strategy and may provide surge capacity to on-set activities in-country.
The Operations Officer contributes to fostering developing and maintaining partnerships and therefore strengthening the community of the Logistics Cluster partners.
ACCOUNTABILITIES/RESPONSIBILITIES:
Support at country level:
1.
Stands as main interlocutor (ie: channel) for WFP CO-led Logistics Coordinators and/or Partnership Managers (in the countries under his responsibility).
2.
Identifies analyses and processes the information needs or receives support requests from WFP CO and Logistics Coordination or Partnership Managers.
3.
Builds (where and when needed) maintains and develops information channels and relations between the WFP CO-led Logistics Coordination cells WFP Regional Bureaus or WFP HQ relevant functions and GLC Team.
4.
Watches the humanitarian context and its development the defined strategies (IASC WFP OCHA UNDAC GLC Strategy humanitarian partners and donors) in the field of the supply chain (operational and technological developments included) and other changes in the socio- economic-political situation in the countries under his/her responsibility but also from other countries that could impact significantly the humanitarian situation in any country subject to coordination limitations or constraints.
5.
Drives the implementation of the Cluster coordination yearly based workplan guides the process of gaps and needs analysis and strategy definition (or yearly revision) and advises on the architecture of the coordination mechanisms based on the Cluster approach (IASC) guidance.
6.
Provides strategic and technical operational guidance in the conception the implementation or the revision of a sectorial coordination mechanism approach and on coordination management in leadership approaches in localization strategies in the triple nexus approach and in any relevant topics related or linked to supporting the humanitarian response (IASC OCHA Humanitarian access WFP Civil-military coordination Lead agency in Emergency Health Crisis and Refugee Response).
7.
Develops and designs where and when needed tools methodologies procedures guidelines guidance and best practices to strengthen the Logistics Cluster coordination in general and support requesting logistics Clusters or working groups in specific.
8.
Drives reviews and develops or designs analysis tools to support (and when and where needed) cluster operations strategic decision making gaps and needs verifications or Cluster approach and strategy revision.
9.
Provides (on-demand) technical and strategic advice (and/or references) to WFP Country Offices on Sectoral Assessment on logistics Gaps and Needs Analysis exercises and tools b) Humanitarian Needs Overview (WFP submitted) contribution Humanitarian Response Planning (WFP submitted) contribution Inter-Cluster Coordination (WFP submitted) contribution and other strategic planning products.
10.
Supports in-country cluster coordination performance monitoring (CCPM).
11.
Advises the Country Strategic Plans review process (narrative and budget) and other internal (LEO) and external (Flash Appeal) documents needed to support implementation of the cluster activities (including Logistics Contingency Plans and Preparedness activities in coordination with the heads of the relevant GLC ST workstreams).
12.
Conducts planned field support (yearly) visits (or on-set missions) to support Logistics Cluster operations including scoping missions Market Capacity Assessment Gaps and Needs Analysis exercises facilitation of trainings participation to workshops.
13.
Supports the identification and mobilization of the necessary resources (assets staff funds) to implement the needed Cluster activities at country level.
14.
Monitors and supports the alignment of the in-country Logistics Cluster activities with the WFP Country Strategic Plan and monitors country level funding situations.
15.
Provides guidance to WFP country offices (CO) on the different possible sources of fundings available (internal and external) and assists in submission of project proposal (Country based Pool Funds).
16.
Provides technical support and guidance to WFP CO regarding the use of Project Management corporate system and tools.
17.
Provides technical support and guidance to WFP CO regarding the use of GLC standards system and tools.
18.
Raises awareness on transversal (Response related) issues (such as Networking methodology Trust building Gender Equality advocacy Protection etc..).
Support at Global level
19.
Drives the implementation of the GLC Operations Workplan at CO level and is responsible for the communication of the GLC Strategy to country offices.
20.
Initiates and builds reliable and effective communication and coordination channels (regular or ad-hoc as and where needed) with all relevant stakeholders at global level to inform on country strategy definition/implementation/revision.
21.
Reviews cluster related strategic and technical issues and collects relevant information within WFP HQ to support country level cluster activities implementation.
22.
Analyses verifies and communicates any relevant country information to the GLC Support Team (ST) ensuring close coordination and collaboration with the relevant GLC ST workstreams.
23.
Contributes to developing and maintaining the GLC roster through identification training deployment and performance evaluation.
24.
Identifies human resources needs proposes HR process initiations guides the definition of Terms of References advises on selection and staff onboarding.
25.
Deploys to support the implementation of new Logistics Cluster activities in the aftermath of a disaster or conflict. Acts as Logistics Coordination and Partnership Manager when and where needed as agreed with WFP country office Government and GLC (first wave responder for a maximum period of 6 weeks).
26.
The Operations Officer reports to the Global Logistics Cluster Head of Operations. Note: Where additional technical tasks are assigned a technical reporting line may be added
27.
The Operations Officer must be or become proficient with all relevant WFP corporate tools developed to support project definition/implementation/monitoring and revision including but not limited to SPA plus CPB Management Overview and Resourcing detail Grant 360 Wings and PACE in order to incorporate them into the day-to-day work tasks and processes outlined above.
28.
The Operations Officer must be proficient with all GLC system and tools required to implement the support expected at country level including but not limited to Service Provision and Service Management Preparedness Capacity Building and Information Sharing system and tools in order to incorporate them into the day-to-day work tasks and processes outlined above.
DELIVERABLES AT THE END OF THE CONTRACT:
All that is specified above.
QUALIFICATIONS & EXPERIENCE REQUIRED:
Education: A university degree in Supply Chain Management International Business International Relations Humanitarian Project Management Business Administration and related field or equivalent relevant experience.
Experience: You have at least 8 years of professional experience in humanitarian and development assistance including field emergency response and/or preparedness projects Logistics operations supply chain assessment/monitoring/evaluation management of operations project coordination.
Knowledge & Skills:
Understanding of Humanitarian Logistics/Supply Chain.
Understanding of the international humanitarian response architecture including co-ordination mechanisms Humanitarian Reform and humanitarian action and international emergency response funding mechanisms.
Ability to analyze and evaluate data and translate into useful information management products to facilitate decision making
Partnership and service mindset integrity result oriented proactive engagement gender and culturally sensitive.
Experience of high-level coordination ability to work within a diverse group build/develop consensus and deliver on joint outputs.
Demonstrated ability to work productively in high-pressure environments to motivate a team maintain morale and deliver on objectives in difficult circumstances.
Promote climate of teamwork encourage learning of colleagues and facilitate team approach.
Languages: Fluency (level C) in English language
Intermediate knowledge (level B) of a second official UN language: Arabic Chinese French
Russian Spanish and/or WFPs working language.
Logistics Cluster Competency Framework: These competencies define the proficiencies required for working effectively in a cluster: Cluster Coordination Competency Framework

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REASONABLE ACCOMMODATION

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All employment decisions are made on the basis of organizational needs job requirements merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse all forms of discrimination any kind of harassment sexual harassment and abuse of authority. Therefore all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ) International Civil Service Commission (ICSC) FAO Finance Committee WFP External Auditor WFP Audit Committee Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP both during their service and within three years of ceasing that service.