Staff Officer (Contract and Performance Administration)

Post Number: OJS RHCX 0030

Post Title: Staff Officer (Contract and Performance Administration)

NATO Grade: G15 (A-2)

NATO Security Clearance: NATO S E C R E T

Monthly salary: EURO 5879.80

1. Post Context/Post Summary

Headquarters Allied Joint Force Command Naples provides a resilient static Joint headquarters to plan prepare and conduct operations across all domains from Baseline Activities and Current Operations (BACO) including deterrence through Crisis up to the Maximum Level of Effort (MLE) in order to support NATOs three core tasks at the Joint Operational level as directed by SACEUR. Supported by the Single Service Commands Allied Joint Force Command Naples integrates allocated forces including NATO Force Structure entities and synchronises activity to achieve operational objectives. It maintains comprehensive regional focused situational awareness leads contingency planning and directs exercises. It also provides out-of-theatre support to enduring NATO operations and could contribute specific Joint competencies to other NATO Command Structure or NATO Force Structure entities. It is capable of commanding a Joint Task Force operating within or beyond SACEURs Area of Responsibility with theatre enablement provided by a dedicated Joint Logistic Support Group Headquarters. It has the capability to deploy tailored elements to enable reconnaissance liaison and coordination and support the Joint Commander. Synchronizes and integrates Joint and Combined armed forces within the Joint Operational Area (JOA) in support of a Joint Task Force.

The Support Directorate is responsible for planning directing monitoring assessing and coordinating support staff functions. The J1 Division is responsible for planning preparing executing and developing the human resources plans and programmes for JF HQ and supported organizations.

The Civilian Personnel Branch is a shared services provider for NATO bodies units and/or activities for which it plans executes develops and implements policies and procedures pertaining to procurement life-cycle management training remuneration deployment and separation of their civilian human resources.

The incumbent executes activities pertaining to contract management staff performance and development and staff relations for all assigned civilian personnel.

2. Principal Duties

The incumbents duties are:

-Manage the full contract cycle for all administered civilians irrespective of category (NATO Civilian LWR MWA Temporary Consultant etc.). This includes but is not limited to issuing initial (first) employment contract follow on contracts contract confirmation letters probationary period letters letters of temporary and permanent reassignment letters for termination.
-Oversee the entitlement to privileges and immunities for administered civilians.
-Obtain documents supporting allowances privileges and immunities from administered civilians.
-Ensure that statements of employment for administered staff for official purposes such as obtaining visas sojourner permits opening bank accounts utilities etc. are properly issued.
-Manage the complaint procedures available to civilian personnel based on standing policies for different categories of personnel administered.

-Manage the disciplinary procedures based on standing policies for different categories of personnel administered
-Administer the staff performance management programme and similar staff evaluation systems for all categories of administered staff.
-Interact with supervisors and employees regarding performance grievances and/or disciplinary matters thus providing mediation services and remedial measures.
-Propose annual and ad hoc training plans to CHRM management based on requirements identified by supervisors and employees and/or by results of the overall assessment of staff performance.
-Act as primary point of contact for NATO-led training programs for civilians and for Headquarters-specific training programs for all staff.
-Provide periodical reports to CHRM management regarding the performance of civilian staff.
-Interact with the Medical Consultant for organizing periodical medical examinations and regarding employees on long-term illness.
-Manage invalidity processes for all categories of staff (e.g. the NATO Invalidity Board etc.).
-Provide CHRM management with policy proposals affecting life cycle management of administered civilians (e.g. NATO Civilian Personnel Regulations SOPs Collective Labour Agreement etc.).
-Deploy to manage a Civilian HR office in Theatre as required.
-When directed perform the duties of Staff Officer (CRO).
-When directed perform the duties of Staff Officer (Recruitment).

3. Special Requirements and Additional Duties

The employee may be required to perform a similar range of duties elsewhere within the organisation at the same grade without there being any change to the contract The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorised as No Risk.

The incumbent may be required to undertake deployments in support of military operations and exercises and/or TDY assignments both within and outside NATO boundaries. Such operational deployment may exceed 30 days duration up to 183 days in any period of 547 days and may be on short notice. For NATO International Civilian Staff acceptance of an employment contract linked to this post constitutes agreement to deploy in excess of 30 days if required.

4. Essential Qualifications

a. Education/Training

University Degree in human resources management business administration law social sciences or related field public administration or related discipline and 2 years function related experience or Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.

b. Professional/Experience

At least four years function-related experience in a Human Resources department preferably in staff relations of which at least one year in a supervisory role.

Civilian personnel administration experience

Experience with statements of employment for administered staff for official purposes

Experience interacting with supervisors and employees regarding performance grievances and/or disciplinary matters

c. Language

English - SLP 3333 - (Listening Speaking Reading and Writing)

NOTE: The work both oral and written in this post and in this Headquarters as a whole is conducted mainly in English.

The HQs host nation language is required.

5. Desirable Assets

Labour relations experience

Italian Language SLP 4343

COURSES

Course: ETE-FI-2708 - Resource Management Education Programme (RMEP) Course
Course: ETE-MW-3834 - NATO Orientation Course

6. Attributes/Competencies

Personal Attributes: The incumbent works autonomously within the constraints of applicable policies and directives relying on general guidance written instructions and precedents and guidance provided by supervisor.
The incumbent must possess inter-personal sensitivity diplomacy maturity poise and tact required for interacting with a broad spectrum of ranks grades and nationalities within and outside the organisation in particular in connection with staff development.
The incumbent must demonstrate strong communication skills including fluency and clarity of expression to interact effectively in proposing policy and organizing training.
Maturity poise tact firmness and persuasion characterise the successful incumbent when managing training activities advising and counselling staff on training and career development opportunities.
Initiative is required to identify and propose in coordination with management appropriate training addition to integrity flexibility and discretion must possess planning and organizational and critical thinking skills and commitment. Must be able to set priorities and recommend policy changes aimed at improving training and career development effectiveness.
Frequently works under pressure works long/irregular hours carrying high workload.

Professional Contacts: The incumbent is required to interact with staff divisions supervisors supported entities and other NATO bodies regarding relations and staff development and training activities. Interfaces with training providers.
Maintains professional contacts with the local authorities e.g. tax customs labour office host nation ministries alien registration and other community officials and Medical Insurance Company.
When requested represent the Section Head in meetings or boards concerning staff development.

Contribution To Objectives: Makes a significant direct contribution to the work and the objectives of all NATO entities where supported civilian personnel are employed by maintaining an effective civilian HR management programme.
Manages CHR programs including the relations and staff development program aimed at promoting competency and commitment thus enhancing the quality of the organisations human capital directly affecting the organisations ability to meet its objectives.
The incumbent also contributes to the development of objectives by proposing policies aimed at improving the quality and performance of civilian staff.
Monitors and facilitates compliance with policy legislation and regulations connected to the administration of civilians employed in support of the organisation and supported entities.
Develops procedures and policy in own area of professional competence.

This post reports to: OJS RHCX 0020 - Cell Head (Life Cycle Management) - A3/G17 This post does not deputises anybody. This post is not deputised by anybody.

NOTE: NATO will not accept any phase of the recruitment and selection prepared in whole or in part by means of reference documents without proper quotes (plagiarism) or any tools available on internet including but not limited to translation facilities or generative artificial intelligence (AI) tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared in whole or in part by means of such tools will be rejected without further consideration and NATO reserves the right to take further steps in such cases as appropriate.

7. CONTRACT:

The successful candidate will receive a three-year definite duration contract which may be followed by an indefinite duration contract. NATO-serving staff members will be offered a contract in accordance with the NATO Civilian Personnel Regulations (NCPRs).

The basic entry-level monthly salary for a NATO Grade G15 in Italy is Euro 5879.80 which may be augmented by allowances based on the selected staff members eligibility and which is subject to the withholding of approximately 20% for pension and medical insurance contributions.

8. HOW TO APPLY:

1. HQ JFC Naples uses NATO Talent Acquisition Platform (NTAP) TALEO.

In order to apply for this vacancy please visit the platform at: and search for vacancies within the Headquarters of interest.

2. Essential information must be included in the application form. Each question should be answered thoroughly. Expressions such as please see attached CV or invitations to follow links to personal webpages are not acceptable and will be disregarded. Application forms must be filled out in English. Relevant education and certificates must be attached to the application form.

3. Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgment please make sure the submission process is completed or re-submit the application.

4. Shortlisted candidates invited to the interview phase will be requested to provide where applicable copies of University diplomas listing the exams sustained transcripts (that is list of courses with grades and dates) for all pertinent university and vocational training courses.

5. Candidates individual telephone or email enquiries about the submission of their applications cannot be dealt with. All candidates will receive a message indicating the outcome of their application.

Note that once you create your profile you will be able to use it on NTAP to apply for other vacancies within NATO.

Employment pre-requisites:

Candidates are invited to submit their applications only if:

They are nationals of a NATO member country

They are over 21 and under 60 years of age at the time of taking up their appointments. Appointments of definite duration may be offered to candidates of 60 years of age or more provided that the expiry date of the contract is not later than the date at which the candidate attains the age of 65.

Additional information:

A NATO security clearance and approval of the candidates medical file by the NATO Medical Advisor are essential conditions for appointment to this post. Applicants are not required to possess a clearance at the time of applying but they must be eligible for a clearance. HQ JFC Naples will take action to obtain the required security clearance from the successful candidates national authorities. The selected candidate will be affiliated to the NATO Defined Contribution Pension Scheme (DCPS). For info please visit Experience:

Staff IC