GTM Operations Manager
Department:
Job Summary
At Tracksuit were building the worlds most loved brand tracking platform now tracking in 25 markets and trusted by over 1000 brands globally.
We believe that great brands are built on creativity care and consistency and thats exactly how were building Tracksuit. Were growing fast globally and now were looking for a GTM Operations Manager to join our NYC team and bring hands-on operational support to our US and UK GTM teams.
The opportunity:
Tracksuits commercial lifecycle (deals subscriptions renewals expansions) is being rebuilt around AI. Weve automated a lot of it already but the next step is making it agentic: designing the workflows agents and system logic that let the commercial lifecycle run itself.
Were hiring a GTM Operations Manager in Sydney to own that work. Youll design and build the AI-native infrastructure that orchestrates deal execution contracting billing renewal and expansion working closely with our AI GTM Lead and AI Engineer on shared MCP infrastructure. Over time the remit will likely expand into other workstreams but the entry point is revenue orchestration one of the most complex and valuable problem spaces in GTM.
This is a rare opportunity to build at the cutting edge of AI and agents with best-in-class technology real autonomy and a team of experienced operators around you. Our GTM stack is built around agents and AI-native tooling. Youll work in Claude daily supported by a dedicated AI function operating within GTM Ops.
What youll do:
- Own initiative rollouts across US and UK GTM teams from scoping through to delivery and adoption
- Design build and maintain workflows and tooling across Sales Marketing CS and Partnerships
- Build Claude plugins and use Cursor to solve data problems automate manual processes and extend our agentic GTM infrastructure
- Design build and maintain the signal and scoring infrastructure (Clay Keyplay) and downstream systems (HubSpot Vitally n8n) that feed into AI-powered workflows
- Keep data clean and reliable across GTM platforms and assist in building reporting that gives teams full-funnel visibility
- Develop playbooks that help ANZ teams operate effectively
Thats the role so who are you
- 3 years in GTM Ops RevOps or a similar operational role within B2B SaaS
- Youve designed and improved systems and workflows that support GTM efficiency at scale
- Youre comfortable working across time zones with distributed teams and can operate with a high degree of autonomy
- You have strong analytical skills and can translate data into operational improvements
- Youve used AI or automation tools in your GTM work (or youre eager to well teach you the rest)
- You communicate clearly with both technical and non-technical stakeholders
- Youre a fast learner and someone who loves to challenge themselves
- Bonus: youve worked in a high-growth company scaling into new markets
We practice transparent compensation at Tracksuit which means we put a real focus on fair compensation for our people and their roles. We run comprehensive full-cycle comp reviews annually as well as rolling promotions when youve levelled up. Your salary is supplemented with our best-in-class benefits package as well as generous ESOP.
Why join us at Tracksuit
Tracksuit is one of Australasias fastest-growing startups and at just 4 years old were already partnering with 1000 amazing brands across the US UK AU and NZ including Doordash Mars Bondi Sands Unilever Athletic Brewing Company and many more. Weve grown our revenue by more than 10x in the last few years and doubled revenue in the US in 2025.
Were building the common language for brand and were doing it with a globally distributed tight-knit and ambitious team. Were all about transparency trust learning and building something were proud of.
Heres a few things we think make Tracksuit a great place to work:
Compensation:Competitive market-rate salaries. Weve also got a fully transparent compensation framework so everythings out in the open.
Equity:Every Trackstar gets a slice of the pie through our ESOP program.
Wellbeing perks:6 weeks paid leave an annual wellness bonus and access to top tier EAP services.
Parental support:12 weeks paid parental leave for all parents extra support for IVF and a phased return to work.
Flex where it counts:Were office-first with stunning hubs in NYC London Sydney and Auckland.
FYI Were pet-friendly in principle and practice with the occasional four-legged visitor adding to the charm not the chaos.
Required Experience:
Manager
Key Skills
About Company
Tracksuit is a radically affordable, always-on brand tracking dashboard to measure and communicate the value of your brand building activities.