Account Coordinator
New York City, NY - USA
Job Summary
Overview
Note: This role has a hybrid work schedule in NYC.
Involved Media USA is a full-service independent media agency specializing in data-guided media strategy and buying performance-driven tactical planning proprietary research and analytics. Based in New York City the company is part of a global network with locations in Toronto Melbourne Spain and Sydney. Involved Media USA is an AMS company a privately held media and financial solutions company with over $1B in annual media billings.
Are you highly organized detail-oriented and eager to build your career in media and marketing Involved Media is looking for an Account Coordinator to support the execution of cross-channel campaigns across linear TV OTT/CTV and digital.
In this role youll support the day-to-day operational management of campaigns across multiple clients products and channels. Youll work closely with client service media analytics finance and creative teams to ensure campaigns launch accurately run efficiently and deliver against client goals.
This is an ideal opportunity for someone early in their media career who is excited to learn quickly take ownership of projects and grow within client services or media strategy.
As an Account Coordinator:
- You are organized meticulous and reliableprojects stay on track because youre managing the details.
- You understand how your day-to-day tasks connect to broader client goals and campaign performance.
- You proactively follow up on open items and ensure nothing falls through the cracks.
- You are eager to learn agency processes and develop a strong foundation in media operations and reporting.
- You build strong professional relationships with internal teams clients and external partnersbecoming a trusted and responsive point of contact who communicates clearly and collaborates effectively.
- You anticipate client and team needs by thinking from their perspective proactively identifying next steps potential gaps and opportunities to add value before being asked.
Responsibilities
- Execute day-to-day operational processes to ensure client deliverables are completed accurately and on time.
- Manage project plans timelines weekly status documents meeting recaps and media briefs.
- Partner with internal cross-functional teams to understand client goals and key performance metrics.
- Work closely with analytics and media teams to identify root causes of performance trends and support optimization efforts.
- Prepare campaign insights reporting including analysis and research leveraging first-party and/or third-party data.
- Support campaign setup creative execution ad trafficking and ongoing campaign management in alignment with established workflows.
- Handle weekly and monthly invoicing in partnership with the finance team ensuring accuracy and timeliness.
- Develop positive working relationships with clients internal stakeholders and external partners.
- Contribute ideas to improve internal processes and workflows as needed.
- Maintain high standards of customer service operational excellence and attention to detail across all assigned accounts.
Qualifications
Were seeking an enthusiastic detail-oriented and self-motivated professional who thrives in a fast-paced environment and is passionate about marketing and media. Strong communication and time management skills are essential along with a natural curiosity and desire to grow.
- 12 years of experience in customer service marketing advertising or a related field preferred.
- Strong organizational and project management skills.
- Interest in performance or digital media; prior experience is a plus.
- Strong written and verbal communication skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Proficiency in Microsoft Office Suite (Excel PowerPoint Word).
Supervisory Responsibilities
This position does not have direct reports but may provide collaborative oversight on assigned projects and support senior team members across campaigns.
Travel
This position may require occasional travel for client meetings or internal team collaboration.
Unfortunately we are unable to sponsor or take over sponsorship of an employment Visa at this time.
The salary for this role is $46000. The successful candidates salary will depend on the actual ranges of current employees in the subject position market considerations budgetary considerations geography as well as the candidates skill set level of experience and qualifications. AMS offers a very competitive benefits package inclusive of medical coverage dental vision disability 401k paid time off community engagement opportunities great colleagues and great learning opportunities.
Required Experience:
IC
Key Skills
About Company
The corporate trade leader for nearly four decades, we help companies reach their sales goals, optimize media buys and innovatively fund operating expenses. We deliver maximum value for the broadest array of corporate assets and improve ROI across planned customer engagement platforms ... View more