Application Coordinator, EMEA

LAcoustics is the world leader in premium professional sound systems for live events. From world-class artists on tour to major music festivals in every genre to opening and closing ceremonies of planetary sporting events we are the trusted choice of event professionals who require extreme reliability and fidelity show after show.

Designed and manufactured in Europe and available in 80 countries globally L-Acoustics employs over 1300 people worldwide with 20% of team resources devoted to R&D and application. Our products are built to the highest professional and sustainable standards which we continue to define and elevate.

The job and your missions:

The Application Coordinator provides the right human logistical and technical resources needed for every time application support required and/or requested ensuring internal & external parties are clear on the assignment schedule. The Application Project Coordinator organizes prioritizes follows-up collects information prospects and respects deadlines for all application supports & events (more than 600 trainings 6000 attendees 250 calibrations 300 demos per year worldwide).

• Training Seminars

Organize training from A to Z at our customers: customer exchanges trainers booking location availability schedule/equipment/participants confirmation logistics training interests tracking.

• Calibration

Ensure technical logistical and human resources are available and booked respect time slot limitations and deadlines.

• Show assistance

Respect customers constraints (technical timing etc.) and L-Acoustics technical & timing requirements.

• Demos:

Plan and organize all demos onsite and at L-Acoustics premises define the needs make the corresponding space and people bookings.

• Visits:

Plan & organize visits for guests (when Application related) ensure all logistics aspects and bookings are confirmed and validate feasibility with internal stakeholders.

• CRM:

Business section: Contacts / Accounts / Opportunities / Appointments

Training section: Seminars / Sessions

Data management creation/update of new entries

• Inventory and Application technical gear:

Manage purchase requests for the Application team create requests into the ERP follow-up on availability and delivery onboarding kit returns & repair

Manage yearly individual Application inventory.

• Continuous Improvement:

Monitor and adapt to processes in use with a constructive eye to improve working methodology.

Participate to the elaboration of processes for new tools or tasks.

Technical skills

• Advanced in English fluent in French (read/write/speak)
• Microsoft 360 CRM and ERP proficiency
• Bachelors degree in international business
• Minimum of 5 years of experience
• Technology savvy with good working knowledge of MS Office Suite PowerBi Dynamics
• Thrive in a dynamic cross functional and multi-cultural environment
• Saavy in Microsoft suite is a plus

Personal skills

• Autonomous highly organized and rigorous
• Good interpersonal skills
• Strong customer focus with good listening and clear message transmission capabilities
• Solution-oriented in compliance with the brand AND the customers views with the objective to find a solution whichever the request is feeding the communication flow
• Capacity to respect deadlines
• Be proactive on the pending service needs and requests
• Get used to the common processes and follow them however adding personal input is a plus to improve them when a situation deserves to be discussed/addressed

Localization : Marcoussis 91460 France

What we offer

At L-Acoustics newcomers are welcomed into a dynamic and inclusive environment that blends technological excellence with human-centered values. New team members benefit from the following:

• Hybrid work policy with remote flexibility

• Comprehensive health benefits to support you and your family.

• Opportunities for internal mobility and career advancement

• A collaborative international work environment driven by innovation.

• Employee events and initiatives that foster community and creativity.

• Access to the companys CSE (Comité Social et Économique) offering cultural leisure and social benefits.

• A strong focus/emphasis on work-life balance

• L-Acoustics supports personal/professional development diversity and community engagementensuring that every newcomer feels empowered to grow contribute and thrive from day one.

We recognize that talent is multifaceted. Our commitment to valuing each individual giving equal opportunities to all and building a team enriched by a variety of backgrounds and experiences. What matters most to us is your passion your expertise and your drive to grow. We believe in creating an environment where people can do their best work and thrive together. Even if this role isnt an exact match we encourage you to apply. Your unique perspective could be just what our team needs.