Housing Concierge
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Job Summary
Housing Concierge
Earn 13.45 per hour (Salary 26300 pa) plus great benefits including Health Cash Plan
PermanentFull time (37.5 hpw) working pattern 4 on 4 off 12 hour shifts.
Gateshead
We cant offer CoS for this role
Home a place where you belong
Here at Home Group we look after vulnerable customers but also those with quite complex care needs. Your job will be to make sure our customers are safe our buildings are secure and pleasant places to be and that we get on with our neighbours.
What youll do
- Walk around the building checking CCTV fire doors and communal areas
- Greeting customers and visitors picking up repairs or just giving a helping hand.
- The first line of support for our customers when our wider team or their own support network arent around to help!
- Monitor and respond to incidents calmly quickly and fairly
- Work with colleagues and partners to manage anti-social behaviour
Why join us
This is more than a job its a place where you feel valued. You get great training support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs Great Places to Work!
You have
- Calm under pressure with great communication skills
- Passion and experience in supporting others either personally or professionally
- Good judgement and clear communication
- You recognise when things are about to go wrong and are confident intervening in a sensitive way.
Stronger together
We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help make Home Group a great place to work.
The practical bits
- Working 4 on 4 off (rolling) rota between the hours of 08:00 am and 20:00 pm
- We do get together regularly for training and team meetings
- Able to use technology to monitor CCTV update records and communicate with colleagues
- Youll need an Enhanced DBS check done (we pay for it)
Whats in it for you
- 34 days leave increasing to 39 (including bank hols and a me day)
- Health cash plan saving you (and your children) 1140 each year covering dental opticians prescriptions and more
- Matching pension contribution (up to 7% and life insurance of 3x basic salary)
- Instant pay access with Stream
- 800 discounts on shops holidays days out tech and more
Find out more
Click APPLY NOW to see ourHousing Concierge job description find out aboutus and for help to apply. Sometimes we close a job early so dont delay or you might miss out.
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