Expert, GSC Import & Export
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Job Summary
Job Title-Expert GSC Import & Export
Location: Mumbai
At dsm-firmenich we strive to achieve a world where you dont have to choose between taste texture or health - and can enjoy it all. Our innovative ingredients expertise and solutions bridge the gap between the delicious the nutritious and the sustainable.
In this role ensure seamless import operations secure compliance and elevate customer satisfaction across our global supply this role you will collaborate with internal stakeholders external partners and service providers to deliver efficient highquality and compliant logistics performance.
At dsm-firmenich being a force for good is not optional. Diversity Equity & Inclusion is a shared responsibility woven into our daily work benefiting our People Customers & Communities and driving business value. Equal access to opportunities is a given belonging is a shared feeling authenticity is celebrated.
Your Key Responsibilities
- Ensure timely right-first-time customs clearance of inbound shipments while proactively communicating status risks and mitigation plans.
- Perform accurate SAP Goods Receipt postings to support material availability and customer satisfaction.
- Maintain compliance by ensuring Customs Brokers and Transport Service Providers meet quality safety and business standards.
- Develop monitor and enforce SLAs with logistics partners while aligning stakeholders on operational priorities.
- Manage logistics reporting KPIs SOPs and continuous improvement initiatives for service efficiency and cost optimization.
- Coordinate inbound shipments resolve operational issues handle escalations and ensure timely invoice processing and reconciliations.
We Bring
- A global diverse and inclusive working environment.
- Opportunities to grow in a highly dynamic and multicultural organization.
- A fair competitive and market-aligned compensation package.
You Bring
- Bachelors Degree with an MBA in Shipping Supply Chain or Logistics.
- 59 years of experience in international or cross-border certification in Dangerous Goods regulations (IATA IMDG) preferred.
- Strong knowledge of international logistics processes and Incoterms; experience with Letters of Credit is an advantage.
- Working knowledge of SAP Shipping & Transportation module along with proficiency in Microsoft Office (Excel/VBA preferred).
- Excellent written and verbal communication skills in English;
- Certification in Supply Chain Management or Import-Export operations preferred.
About dsm-firmenich:
Our application process:
Interested in this position Please apply on-line by uploading your resume in English via our career portal ( further information please contact Kanika Maloo Talent Acquisition Partner ().
Inclusion belonging and equal opportunity statement:
At dsm-firmenich we believe being a force for good starts with the way we treat each other. When people feel supported included and free to be themselves they do their best work and thats exactly the kind of culture were building. A place where opportunity is truly equal authenticity is celebrated and everyone has the chance to grow contribute and feel they belong.
Were proud to be an equal opportunity employer and were serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing were committed to reflecting the world we serve. We welcome candidates from all backgrounds no matter your gender ethnicity sexual orientation or anything else that makes you you. And if you have a disability or need any support through the application process were here to help just let us know what you need and well do everything we can to make it work.
Agency statement
Were managing this search directly at dsm-firmenich. If youre applying as an individual wed love to hear from you. Were not accepting agency submissions or proposals involving fees or commissions for this role.
