Executive Assistant to GM

Taipei City - Taiwan

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Description

Purpose of Role

Executive assistant plays a very important role in providing support to the General Manager/Area General Manager and performs many different tasks; provides the General Manager/Area General Manager with information of all the departments and is responsible for keeping a perfect coordination between all departments/GC and Regional offices and controlling their operation with regards to the brand standards.

Responsibly Description

General Administration Tasks

To assist and responsible for administrative and general assignments from the General Manager/Area General Manager and the A&G department.
To attend the Executive Morning Briefing and internal high-level meetings tracing pending issues and following up as appropriate.
To manage the General Manager/Area General Manager schedule arranging appointments and providing timely reminders for meetings and VIP guest arrivals.
To answer telephone calls and take messages for the General Manager/Area General Manager.
To assist with Travel Authorization form/Expenses Report for the General Manager/Area General Manager and Director of Operations.
To prepare complimentary vouchers with a coding system (in Shared Folders and in FIAT) for tracking.
To manage professionally on the required documentation purchase requests filing gift certificates and sensitive information to make sure all in line with Marriott Policy.
To monitor and maintain the stock levels of all necessary office supplies for the EO office.
To handle all contact list such as VIP corporate accounts and Marriott Taiwan sister properties.
To handle the rosters of Executive Office and to submit leave application records of General Manager/Area General Manager Director of Operations and Director of Quality such as annual sick public holiday and day in lieu.
To prepare daily VIP Welcome Card reports for the General Manager and Director of Operations.
To assist with the room bookings for VIP guests requested by the General Manager/Area General Manager.
To arrange quarterly Board of Directors meetings and prepare presentations.
To prepare annual documentation requested by Tourism Administration Ministry of Transportation and Communications and maintain all the Hotel information up-to-date on Taiwan Stay website.
To arrange annual Lama Ceremony
To be the member of Labor-Management Committee and to attend the required meetings.
To assist in the management of the A&G department function and ensure efficiency of the administration of the A&G department.
Follow all company policies and procedures.

Strategic Liaison (Internal) & Client Satisfaction (External)

To acts as the primary bridge between the EXCOM team Owners and the General Manager to facilitate smooth communication.
To monitor new team members and to share knowledge support onboarding and strengthen team capability.
To be in charge of the events from Marriott Regional team and manage the events well in order to achieve clients satisfaction.
To maintain a positive supportive relationship with Owners by providing flexible assistance and timely responses to all information requests in accordance with Company Policy; serve as a key liaison to facilitate clear communication between Owners and the Operations team
To be the point of contact with Tourism Bureau and the Government officials.
To maintain the relationship with all the AAs of VIP corporate accounts.

Special Assignments

To perform special duties/projects as required by the General Manager/Area General Manager such as VISA application and visit schedule/arrangements for GC/Regional office.
To take on higher-impact responsibilities and initiatives.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience:

DescriptionPurpose of RoleExecutive assistant plays a very important role in providing support to the General Manager/Area General Manager and performs many different tasks; provides the General Manager/Area General Manager with information of all the departments and is responsible for keeping a per...

Description

Purpose of Role

Responsibly Description

General Administration Tasks

To assist and responsible for administrative and general assignments from the General Manager/Area General Manager and the A&G department.
To attend the Executive Morning Briefing and internal high-level meetings tracing pending issues and following up as appropriate.
To manage the General Manager/Area General Manager schedule arranging appointments and providing timely reminders for meetings and VIP guest arrivals.
To answer telephone calls and take messages for the General Manager/Area General Manager.
To assist with Travel Authorization form/Expenses Report for the General Manager/Area General Manager and Director of Operations.
To prepare complimentary vouchers with a coding system (in Shared Folders and in FIAT) for tracking.
To manage professionally on the required documentation purchase requests filing gift certificates and sensitive information to make sure all in line with Marriott Policy.
To monitor and maintain the stock levels of all necessary office supplies for the EO office.
To handle all contact list such as VIP corporate accounts and Marriott Taiwan sister properties.
To handle the rosters of Executive Office and to submit leave application records of General Manager/Area General Manager Director of Operations and Director of Quality such as annual sick public holiday and day in lieu.
To prepare daily VIP Welcome Card reports for the General Manager and Director of Operations.
To assist with the room bookings for VIP guests requested by the General Manager/Area General Manager.
To arrange quarterly Board of Directors meetings and prepare presentations.
To prepare annual documentation requested by Tourism Administration Ministry of Transportation and Communications and maintain all the Hotel information up-to-date on Taiwan Stay website.
To arrange annual Lama Ceremony
To be the member of Labor-Management Committee and to attend the required meetings.
To assist in the management of the A&G department function and ensure efficiency of the administration of the A&G department.
Follow all company policies and procedures.

Strategic Liaison (Internal) & Client Satisfaction (External)

To acts as the primary bridge between the EXCOM team Owners and the General Manager to facilitate smooth communication.
To monitor new team members and to share knowledge support onboarding and strengthen team capability.
To be in charge of the events from Marriott Regional team and manage the events well in order to achieve clients satisfaction.
To maintain a positive supportive relationship with Owners by providing flexible assistance and timely responses to all information requests in accordance with Company Policy; serve as a key liaison to facilitate clear communication between Owners and the Operations team
To be the point of contact with Tourism Bureau and the Government officials.
To maintain the relationship with all the AAs of VIP corporate accounts.

Special Assignments

To perform special duties/projects as required by the General Manager/Area General Manager such as VISA application and visit schedule/arrangements for GC/Regional office.
To take on higher-impact responsibilities and initiatives.

Required Experience:

Key Skills

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About Company

Marriott Hotels Resorts

At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more

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