Employment Services Front Desk Assistant
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Job Location:
Memphis, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary
Serves as the dedicated front-facing point of contact for all new hires and visitors entering the Memphis Metro Employment Services office. Manages front desk operations including greeting and directing candidates and employees answering incoming phone calls and completing Part 2 of the I-9 verification process for all new hires in accordance with federal requirements. Supports the Employment Services team by ensuring a professional organized and compliant new hire experience. Performs employment functions 8 hours/day 5 days/week. Some overtime may be required. Performs other duties as assigned.
Responsibilities
Front Desk Operations: Serve as the primary in-person point of contact for all new hires candidates and visitors entering the Memphis Metro Employment Services office ensuring a professional welcoming and organized first experience.
I-9 Verification and Compliance: Complete Part 2 of the I-9 verification process for all new hires in the Memphis metro region in accordance with federal documentation requirements ensuring 100% accuracy and timely completion within mandated deadlines.
Effective Communication: Manage incoming phone volume for the Employment Services office directing inquiries appropriately and maintaining clear professional communication with internal and external customers to ensure an excellent candidate and employee experience.
New Hire Support: Assist new hires upon arrival by directing them through the onboarding check-in process distributing necessary orientation materials and ensuring all individuals are properly received and guided throughout their time in the office.
Recruitment Support: Provide support to Employment Specialists and Employment Services team by assisting with various parts of the application and onboarding process ensuring a smooth and efficient experience for candidates and the recruitment team.
Office and Administrative Coordination: Maintain the organization and professional appearance of the front desk and lobby area manage daily walk-in traffic and coordinate with the Employment Services team to ensure seamless operational flow throughout the office.
Goal Completion: Complete assigned goals and tasks efficiently and accurately contributing to the overall compliance quality and operational effectiveness of the Memphis Metro Employment Services team.
Requirements Preferences and Experience Education
Preferred:Bachelors degree.
Minimum:Bachelors degree in HR Healthcare Administration or related field OR equivalent experience.
Experience
Minimum:Minimum one (1) year of experience in a customer-facing administrative or human resources environment.
Special Skills
Preferred:Microsoft Office including Excel and PowerPoint. Application Tracking Software experience is strongly preferred. Prior experience with I-9 verification or onboarding documentation is a plus.
Core Competencies:Strong interpersonal and communication skills; ability to manage a high-traffic environment with professionalism; attention to detail and commitment to accuracy; ability to multi-task and remain adaptable in a fast-paced setting; customer service orientation.
Required Experience:
Junior IC
About Company
Baptist Memorial Hospitals provide compassionate, close-to-home care for patients in the Mid-South. Learn about our medical clinics and health care services.
