Rooms Division Manager Cashel Palace Hotel
Job Summary
Rooms Division Manager
Cashel Palace Hotel
At Cashel Palace Hotel a restored 18th-century residence set in the shadow of the Rock of Cashel we are proud to offer a guest experience defined by warmth elegance and impeccable attention to detail.
We are now seeking a Rooms Division Manager to join our leadership team.
Reporting to the Director of Rooms this role is central to the delivery of the Palace experience ensuring that every guest encounter from arrival to departure reflects the effortless luxury and genuine care for which the hotel is renowned.
The Role
As Rooms Division Manager you will oversee Front Office Concierge Porters Nights and Housekeeping bringing a calm assured leadership style to the day-to-day operation.
You will support the Director of Rooms in shaping the guest journey leading your teams with pride and purpose and ensuring that standards are not only met but consistently elevated.
This is a role for someone who understands that true luxury lies in the detail in anticipation discretion and the ability to make each guest feel entirely at home.
Key Responsibilities
- Lead and inspire the rooms division teams fostering a culture of pride care and attention to detail
- Ensure a seamless and personalised guest journey across all rooms division touchpoints
- Uphold and continuously elevate the standards expected of a 5-star property
- Respond thoughtfully and effectively to guest feedback always seeking to exceed expectations
- Support the Director of Rooms in driving operational excellence and strategic direction
- Oversee rostering cost control and departmental performance with a balanced commercial approach
- Work closely with the wider leadership team to deliver a cohesive and exceptional guest experience
The Ideal Candidate
- An experienced Rooms Division or senior Front Office leader within a luxury hotel environment
- A natural host with a genuine passion for guest care and personalised service
- A thoughtful leader who develops people and builds strong engaged teams
- Detail-focused organised and calm under pressure
- Commercially aware with a strong sense of ownership and accountability
- Someone who takes pride in delivering quietly exceptional experiences
What We Offer
- The opportunity to be part of one of Irelands most distinctive luxury properties
- A supportive and collaborative leadership culture
- Competitive salary
- Ongoing opportunities for growth and development
If you feel you can contribute to the continued story of Cashel Palace Hotel we would be delighted to hear from you.
Please apply with your CV and a short cover note.
Additional Information :
Great employee benefits as part of the overall package.
- Bike to work scheme
- Company events
- Employee assistance program
- Employee discount
- Food allowance
- Sick pay
- Wellness program
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more