Change Analytics & Adoption Manager (Contractor or 6-Month FTC)

Dublin - Ireland

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Turner & Townsend is undergoing a major transformation across Europe aligning teams systems and ways of working into a more integrated operating model.

A dedicated regional team is driving this change including the rollout of new processes and systems such as Microsoft Dynamics D365

As the programme progresses this role will support implementation coordination and user adoption across multiple countries in a fast-paced international environment.

Purpose

The role is responsible for postGoLive adoption tracking across all changes within the Europe Integration Programme covering all projects and migration streams. This includes monitoring and analysing local compliance interpreting adoption scores identifying gaps and capturing lessons learned to inform continuous agiledriven improvements. The role will work closely with country teams and project leads to ensure changes are effectively embedded risks are surfaced early and behaviours align with the expected futurestate processes.

Core Responsibilities

Monitor PostGoLive Adoption

Track adoption of all changes across European markets ensuring new processes systems and ways of working are embedded effectively.

Analyse Adoption Data & Compliance

Review behavioural and processcompliance indicators interpret adoption scores and identify patterns root causes and risk areas requiring intervention.

Identify Gaps & Lessons Learned

Conduct structured gap analyses and capture lessons learned from each wave migration or project rollout to feed into agile development cycles.

Drive Local Compliance & Behaviour Change

Partner with country teams to strengthen adherence to futurestate processes and ensure alignment with programme standards.

Support Agile Continuous Improvement

Translate insights into actionable improvements contributing to iterative enhancements of training communications and change interventions.

Engage with Project & Migration Teams

Collaborate with crossfunctional project leads to ensure adoption activities align with programme milestones and integration goals.

Provide Reporting & Insights to Leadership

Deliver clear datadriven adoption reports and recommendations for senior stakeholders surfacing risks early and proposing mitigation actions.

Champion Change & Integration Readiness

Act as a change ambassador across Europe supporting readiness checks stakeholder engagement and local change networks.

Maintain Governance & Standards

Ensure consistent tracking methodologies adoption definitions and change practices across all European markets.

Qualifications :

Preferred Sector or Environment

Experience in large multinational organisations professional services consulting firms or matrixed environments.
Strong exposure to enterpriselevel transformation programmes system implementations (e.g. ERP D365) or M&A/integration initiatives.
Familiarity with datadriven change business process optimisation and agile delivery environments.

Professional Experience

57 years of experience in change management transformation benefits realisation PMO/analytics or operational excellence roles.
Proven track record supporting or leading adoption compliance or behaviourchange initiatives across multiple countries or business units.
Demonstrated experience driving compliance programmes embedding new processes and identifying/managing local deviations.

Education & Technical Skills

Degree in Management Economics Data Analytics or Project Management (or equivalent).
Preferred certifications/skills include Power BI Prince2 Lean Six Sigma or similar.

Additional Information :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CVs will be treated as a direct application.

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

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Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review.

Remote Work :

Employment Type :

Full-time

Turner & Townsend is undergoing a major transformation across Europe aligning teams systems and ways of working into a more integrated operating model.A dedicated regional team is driving this change including the rollout of new processes and systems such as Microsoft Dynamics D365As the programme p...