Manager- Services

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Could you be the full-time Manager - Services in Mumbai were looking for

Your future role

Take on a new challenge and apply your leadership and project management expertise in a cutting-edge field. Youll work alongside a collaborative and forward-thinking team committed to delivering exceptional results.

Youll lead and direct our Digital & Integrated Systems (DIS) Maintenance organization ensuring the successful delivery of maintenance contracts from transfer meeting to contract closure. Day-to-day youll work closely with teams across the business (Project T&C Quality Testing & Commissioning and Project Engineering teams) define operational processes and foster professional relationships with customers and suppliers to ensure the profitability and success of our maintenance projects.

Youll specifically take care of managing the maintenance organization ensuring contractual performance targets are met and driving continuous improvement but also supporting the Customer Director in negotiations and identifying new business opportunities.

Well look to you for:

• Leading the DIS Maintenance organization to fulfill contracts profitably and deliver on QCD (Quality Cost Delivery) commitments.

• Defining and implementing the appropriate maintenance organization and operational processes during the mobilization stage.

• Managing the handover process from the project phase to the maintenance phase.

• Delivering contractual performance targets including availability and service-level agreements.

• Developing and maintaining strong relationships with customers partners and suppliers.

• Driving continuous improvement and cost optimization to maintain project profitability.

• Ensuring compliance with safety processes and practices in line with local laws and regulations.

• Managing conflicts resolving issues and making decisions that impact project performance.

• Overseeing project reviews gate reviews and work package convergence to meet QCD commitments.

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:

• Full-time degree or diploma in Electronics Electrical or Instrumentation Engineering.

• At least 10 years of experience in railway signalling with a minimum of 4 years in signalling maintenance activities within a Metro rail organization.

• Strong understanding of maintenance project management including QCD commitments.

• Familiarity with maintenance management systems and operational processes.

• Experience in leading cross-functional teams and managing complex projects.

• Excellent communication and relationship-building skills with customers partners and internal stakeholders.

• A results-driven mindset with a focus on continuous improvement and delivering value to customers.

Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:

• Enjoy stability challenges and a long-term career free from monotonous daily routines.

• Work with new security standards for rail signalling.

• Collaborate with cross-functional teams and supportive colleagues.

• Contribute to innovative projects that shape the future of mobility.

• Utilize our inclusive and flexible working environment.

• Steer your career in whatever direction you choose across functions and countries.

• Benefit from our investment in your development through award-winning learning programs.

• Progress towards leadership roles and other exciting career opportunities.

• Benefit from a fair and dynamic reward package that recognizes your performance and potential plus comprehensive and competitive social coverage (life medical pension).

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.