Seasonal Conversions Specialist (Remote)
Carson, CA - USA
Job Summary
We are seeking a Seasonal Conversions Specialist to join our team. In this role you will support the successful execution and continued growth of conversion requests that adapt existing educational products into customized solutions for customers. The position plays an essential role in ensuring accuracy efficiency and cross-team collaboration while developing strong product knowledge and identifying opportunities to improve offerings and internal processes. Applicants should have familiarity with Lakeshore products and solutions. The ideal candidate is detail-oriented customer-focused and eager to learn in a fast-paced mission-driven environment serving educators.
A day on the job looks like this:
- Reviewing and processing incoming conversion requests to ensure accuracy completeness and adherence to established guidelines
- Partnering with colleagues across teams to support and grow Lakeshores overall strategy for product conversions
- Developing and maintaining a working knowledge of Lakeshore offerings as well as relevant industry competitors to better support customer needs
- Collecting and analyzing data across conversion requests to identify trends gaps and opportunities for improving products and solutions
Qualifications :
Got the skills and experience Heres what were looking for:
- Familiarity with Lakeshore products and solutions
- Proficiency with Microsoft Office applications and Adobe Acrobat Reader; comfortable learning and using new technologies
- Classroom experience or exposure to curriculum development is a plus
- Strong written and verbal communication skills
- Customer serviceoriented mindset and approach to work
- Excellent problem-solving skills and the ability to identify practical solutions
Additional Information :
And heres our end of the bargain!
At Lakeshore we pay local market wages for employees that reside within Los Angeles and Orange Counties. For employees residing outside of Los Angeles and Orange Counties pay is based on national market.
For this position new employees joining Lakeshore are typically brought into the organization at an hourly rate between $19.48-$22 depending on relevant experience & skillset.
This range is indicative of projected hiring range. The annual base compensation will take into account each candidates relevant experience location and skillset.
- Employee discount on products that make you smarter
- Casual dressand we really mean it
At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.
We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a down-to-earth professional who shares our desire for making a difference wed love to hear from you.
To learn more about Lakeshore visit Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and mind-boggling talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDS-related complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.
To learn about how we collect and use Applicant information please visit our Employee/Applicant Privacy Policy.
Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.
Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
About Company
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus i ... View more