Patron Experience Ambassador (Patron Services)Seasonal Employment
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Job Location:
Chautauqua - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
About Your Compensation
Compensation for this position starts at $16.00/Hour and with demonstrated experience and qualifications candidates may earn up to $17.50/Hour.
About Your Work Day
- Provides navigational directions to businesses accommodations & venues. This is done in-person website chat and email.
- Provides support with website explaining website to patrons. This is done in-person website chat and email.
- Provides support with CHQ Assembly platform is done in-person website chat and email.
- Acts as a Contact Center service representative. This is done by computer using Ring Central. Includes responding to phone calls transferring phone calls live chat and email.
- Provide support for patrons with the accommodations website.
- Uses Microsoft SharePoint to find information for patrons.
- Facilitates use and rental transactions of Business Center spaces and services using SKEDDA software.
- Instructs Business Center patrons on use of technology; including setting up a laptop.
- Processes Business Suite scooter & wheelchair rental transactions using the ticket system.
- Cleaning and charging all scooters and wheelchairs that are returned during the nine-week season.
- Instructs guests on safe use and operation of rental equipment.
- Sanitizes and cleaning office space an equipment stock pamphlets.
- Contributes to team goals established by Patron Relations department.
- Communicates effectively with Supervisors and Managers as needed to problem solve.
About the Referral Program
About Your Schedule
Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules full and part-time for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business needs and candidate availability. Schedules typically include evenings weekends and/or holidays as a requirement.
While you will confirm your final schedule with management at the time of an interview and offer of employment you should generally anticipate the following schedule options for this position:
Typically work between the operation hours of 8:00 a.m.-8:00 p.m. with varying shifts with hours ranging from 20-26/week.
About Living on the Grounds
No employer-provided housing is available for this should plan to secure independent housing orresidewithin a commutable distance.
About Chautauqua Institution
Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts education religion and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts lectures interfaith worship/programs and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company a comprehensive hotel food & beverage conferencing and events organization.
Discovering Your Chautauqua Experience
There are countless ways that our talent will engage with our mission vision and diverse communities and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass free of cost which provides access to many of our programs at the Amphitheater.
Our Commitment to IDEA
Chautauqua Institution values Inclusion Diversity Equity and Accessibility (IDEA) as a priority in our strategic plan 150 Forward. One of our five core values is The dignity and contributions of all people. We are committed to creating conditions where everyone can engage as complete and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices. Applicants and employees will not be discriminated against based on any status protected under federal state or local law. We especially welcome applications from those who can demonstrate experience engagement and professional expertise in IDEA.
Joining Our Talent Community
Join our talent community online at You are encouraged to learn more about Chautauqua Institution at and view the 150 Forward Strategic Plan at .
Key Skills
About Company
Welcome to Chautauqua Institution! We are a community of artists, educators, thinkers, faith leaders and friends dedicated to exploring the best in humanity.
