Principal Program Manager, Hub Delivery
Bellevue, WA - USA
Job Summary
At Amazon were working to be the most Customer-centric company on earth. One customer experience that were constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders no matter how large or small are delivered where and when they need them as quickly accurately and cost effectively as possible. To meet this goal Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation significantly complimented by Hub Delivery. Amazon Hub Delivery works directly with local independent businesses called Hub Partners to make deliveries to our customers. With Amazon Hub Delivery small and medium businesses can now earn additional revenue for their company with their existing team time and vehicles.
This role requires a high-level of ownership over the end-to-end process the ability to think outside of the box willingness to disrupt the current processes to create a new process and the ability align stakeholders to sustainable solutions across multiple organizations. This role will have a high-degree of influence over the programs vision / growth requires scoping multiple large ambiguous projects in parallel driving the team to achieve project timelines and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
- 7 years of working cross functionally with tech and non-tech teams experience
- 7 years of program or project management experience
- 7 years of managing analyzing and communicating results to senior leadership experience
- Bachelors degree
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
- Experience delivering projects within scope time budget and quality
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 137600.00 - 186200.00 USD annually
Required Experience:
Manager
Key Skills
About Company
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