ZSH- SME Retail Emerging Market- Hyd

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profile Job Location:

Hyderabad - India

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description: Zonal Sales Head SME Retail & Emerging Markets

Role Overview:
The Zonal Sales Head SME Retail & Emerging Markets is responsible for driving SME retail business growth across assigned zones by sourcing business through DSA (Direct Selling Agent) channels. The role focuses on expanding presence in Tier 2 Tier 3 and Tier 4 markets while leading and managing a team of Regional Sales Managers (RSMs) to achieve zonal objectives.

Key Responsibilities

  • Drive SME retail business growth through DSA networks across assigned geographies.
  • Develop and execute sales strategies to scale business in Tier 2 Tier 3 and Tier 4 locations.
  • Build manage and strengthen the DSA ecosystem to ensure sustainable and quality sourcing.
  • Lead mentor and manage teams of RSMs to deliver zonal business targets.
  • Monitor sales performance pipeline health and productivity at zone region and individual levels.
  • Ensure adherence to credit policies compliance standards and operational processes.
  • Partner with Credit Operations and Risk teams to improve approval rates and TATs.
  • Conduct regular market reviews competitor analysis and business planning for emerging markets.
  • Review MIS dashboards lead reviews and implement corrective actions where required.
  • Drive brand visibility and long-term stakeholder relationships in emerging markets.

Key Performance Indicators (KPIs)

  • Business Achievement: Zonal SME disbursement volumes and revenue growth through DSA channels.
  • Team Management (Critical KPI):
    • Effectiveness in hiring developing motivating and retaining RSM teams.
    • Improvement in team productivity capability building and succession readiness.
    • Performance reviews coaching and achievement of individual and regional targets.
  • Market Expansion: Penetration and growth across Tier 2 Tier 3 and Tier 4 locations.
  • DSA Productivity: Active DSA base conversion ratios and quality of sourcing.
  • Operational Hygiene: Compliance adherence reduction in reworks and TAT improvement.

Key Skills & Competencies

  • Strong understanding of SME retail lending and DSA-led distribution models.
  • Proven experience in managing large multi-location sales teams.
  • Ability to scale businesses in emerging and underpenetrated markets.
  • Strong leadership people management and stakeholder engagement skills.
  • Data-driven approach to performance management and decision-making

Required Experience:

Manager

Job Description: Zonal Sales Head SME Retail & Emerging MarketsRole Overview:The Zonal Sales Head SME Retail & Emerging Markets is responsible for driving SME retail business growth across assigned zones by sourcing business through DSA (Direct Selling Agent) channels. The role focuses on expandin...
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