Operations Specialist Trust Accounting Controls

From new regulations to globalization the pace and extent of changes in the accounting profession are significant. The diversity and complexity of our investment environment makes our accounting and finance opportunities challenging.

The Senior Analyst Trust Accounting & Controls will report to the Manager Trust Accounting & primary responsibilities of the incumbent are to record detailed cash journal entries perform various reconciliations/controls for Mutual Fund Trust cash movement and GRS stock plan control reviews will be to identify issues/accuracy as well as to work with senior staff in propose operational efficiencies and support internal stakeholders.

Position Responsibilities:

• Performs daily weekly and monthly account reconciliations from low to medium complexity; requires technical awareness of internal system such as the General Ledger and Administration platforms.

• Perform monthly dividend and asset reconciliations for Stock Plans; requires technical awareness of internal systems such as MPS and custody platforms.

• Applies accounting and internal control processes through the monitoring and clearing of suspense accounts and identifies and resolves issues

• Analyzes daily outstanding items and resolves routine errors in a timely manner escalating non-routine errors to manager as necessary. Contact internal stakeholders to make sure issues are resolved and provide support through correction process.

• Prepare and process detailed journal entries; prepare backup information and analysis of accounting entries.

• Provide support to others within the Trust Accounting Services teams to ensure adequate coverage on all tasks as directed

• Prepare the funding for various bank accounts to cover the cash movement for related expenses and investment allocation through treasury management platform.

Required Qualifications:

• Bachelors degree in Accounting or Finance with a minimum of 3 years relevant experience in Fund Accounting or Accounting Firms.

• Knowledge of accounting principles.

• Attention to detail and accuracy.

• Good analytical and problem-solving skills

• Proficiency with MS Office specifically Excel (advanced)

Preferred Qualifications:

• Ability to meet tight deadlines and multiple priorities

• Controls and reporting experience an asset

• Operational background or understanding of operational environment an asset

• Knowledge of Retail Wealth Management products (Mutual Funds Segregated Funds) and admin systems (Lawson IFast MPS) would be an asset.

• Proactive resourceful and a self-starter

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.