Country Manager – Customs Operations

Maersk

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profile Job Location:

Antwerp - Belgium

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Country Manager Customs Operations

About the Role

Belgium is one of our most critical Customs markets and we are seeking an experienced leader to manage our multisite Customs Delivery organization. This role is responsible for daytoday operational excellence safe and compliant clearances strong service levels and effective leadership of team leaders and frontline associates.

You will also play a pivotal role in our transformation journey supporting major initiatives such as the global IT platform rollout projects continuous improvement programs and employee engagement efforts.

This role carries full P&L responsibility for Customs Delivery in Belgium and requires a leader confident in navigating a complex fastmoving operational environment.

Key Responsibilities

  • Run daytoday customs execution across Belgium

  • Ensure safe compliant and efficient customs clearances.

  • Maintain high service levels including turnaround time and accuracy.

  • Ensure robust operational compliance including documentation and records retention.

  • Audit nonconformities and ensure timely corrective actions.

  • Lead team leaders and frontline associates.

  • Drive a highperformance culture with clear goals and accountability.

  • Support the rollout of new global technology platforms and operational standards.

  • Implement SOPs and continuous improvement initiatives to enhance compliance efficiency and service quality.

  • Partner with Area and Global teams to execute on change process standardization and capability building.

  • Own costtoserve performance for Belgium Customs operations.

  • Monitor local market developments and adjust operational setup accordingly.

Who We Are Looking For

A strong operational leader who brings:

Experience

  • Background in customs operations or leadership of complex customer service / operational environments.

  • Proven experience leading multisite teams.

  • Experience with P&L leadership cost management and KPI delivery.

  • Excellent stakeholder management especially with authorities and logistics partners.

  • Ability to lead transformation initiatives and embed new ways of working.

  • A peoplefirst leader who builds trust clarity and engagement.

  • Comfortable navigating complexity and ambiguity.

  • Handson visible and committed to frontline operational excellence.

As part of our pre-employment screening a security clearance is required (ENG)

Als onderdeel van onze pre-employment screening is een veiligheidsverificatie verplicht (NL)

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .


Required Experience:

Manager

Job DescriptionCountry Manager Customs Operations About the RoleBelgium is one of our most critical Customs markets and we are seeking an experienced leader to manage our multisite Customs Delivery organization. This role is responsible for daytoday operational excellence safe and compliant clearan...
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About Company

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Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries

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