RIM Operations Systems Manager

Make your mark for patients

We are looking for a RIM Operations Systems Manager curious structured and people-focused to join us in our Regulatory Community Excellence team based in our HQ in Brussels (Belgium)

About the role

You will advance our Regulatory Information Management (RIM) systems supporting their high-impact performance and innovation with an emphasis on Veeva Vault RIM.

You are going to support RIM system users and turn business needs into system changes support releases and make sure our tools stay compliant and easy to use. You will also help bring in smarter ways of working including automation and AI-enabled features.

Who youll work with

You will work with system owners and the RIM Operations team. You will partner with IT Quality and stakeholders across the business to improve how regulatory work is supported by data and technology while driving user adoption and compliance with RIM systems.

What youll do

You will support and guide system users by contributing to user guidance and training managing a shared mailbox and focusing on change management to help increase adoption and satisfaction.

You will support system ownership activities for the RIM toolset including Veeva Vault RIM system integrations authoring tools and reporting interfaces

You will coordinate configuration changes enhancements testing and releases to keep the platform stable and fit for purpose.

You will turn operational needs into clear requirements and user stories that teams can build and validate.

You will help improve workflows prepare user acceptance testing and confirm changes meet quality and compliance needs.

You will support data and access governance validation documents and audit materials to meet GxP expectations.

Interested For this position youll need the following education experience and skills:

You will bring several years experience in Regulatory Operations RIM or regulatory systems management in a regulated environment and across global regions.

You will have hands-on experience with Veeva Vault RIM (required).

You will have experience with configuration releases testing and deployments in enterprise systems.

You will understand data integrity and computerized system validation in GxP environments.

You will be experienced working with integrations vendors and cross-functional partners to solve issues and improve service levels.

You will be comfortable providing end user support and providing process and system expertise to guide users to compliant use of regulatory systems.

Are you ready to go beyond to create value and make your mark for patients If this sounds like you then we would love to hear from you!

About us
UCB is a global biopharmaceutical company focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe inspired by patients and driven by science.

Why work with us
At UCB we dont just complete tasks we create value. We arent afraid to push forward collaborate and innovate to make our mark for patients. We have a caring supportive culture where everyone feels included respected and has equal opportunities to do their best work. We go beyond to create value for our patients and always with a human focus whether thats on our patients our employees or our planet. Working for us you will discover a place where you can grow and have the freedom to carve your own career path to achieve your full potential.

At UCB weve embraced a hybrid-first approach to work bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.