Billing & Customer Admin Executive (Contract)

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profile Job Location:

Ho Chi Minh City - Vietnam

profile Monthly Salary: Not Disclosed
profile Experience Required: 2-3years
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

1. Job Purpose

The Customer Admin Executive is responsible for document control customer master data accuracy and service contract management in Dynamics 365 (CE & FO). The role ensures data consistency to support sales billing reporting and stock allocation.

2. Key Responsibilities

- Document & Contract Control

Check completeness and accuracy of contract
Ensure consistency between contracts and system approvals.
Index and store all service contracts properly.

- Customer Master Data Management

Maintain customer records in Dynamics 365 CE & FO.
Ensure accuracy of customer name address tax info industry and sales ownership.
Follow company procedures for customer setup and changes.

- System & Process Support

Support Sales and related teams on customer setup contract and pricing input
Perform data correction and basic system guidance.
Support data validation during system changes or enhancements.

- Reporting & Data Control

Extract customer and contract data for billing and management review.
Support reconciliation between CE and other systems.
Identify data issues and propose corrective actions.

- Crossfunctional Coordination

Work closely with Sales SCM Finance/Billing CS Admin & Legal.
Respond to internal requests accurately and on time.
Support audits or internal reviews when required.

- Stock Allocation

Check stock on hand.
Allocate stock by location/region based on forecast and availability.

- Continuous Improvement

Identify gaps in data and process.
Propose improvements to data quality system usage and workflows.

Requirements

1. Competency Requirements
Strong attention to detail and accountability
Customerfocused mindset
Good communication and teamwork
CRM/ERP experience (Dynamics 365 preferred)
Good Excel skills; Power BI is an advantage

2. Qualifications & Experience
University degree in Business Accounting Finance or related field
Minimum
3 years experience in customer admin sales admin data administration or billing support
Familiar with ERP systems and internal control processes



Benefits

Work in an international dynamic and friendly environment.
Attractive salary performance bonus allowance package
Insurance as Vietnams labor code & extra accident/medical insurance
Benefit in kind internal activities following policy
Opportunity to learn and improve with international standards
Opportunity for promotion



Required Skills:

1. Competency Requirements Strong attention to detail and accountability Customer focused mindset Good communication and teamwork CRM/ERP experience (Dynamics 365 preferred) Good Excel skills; Power BI is an advantage 2. Qualifications & Experience University degree in Business Accounting Finance or related field Minimum 3 years experience in customer admin sales admin data administration or billing support Familiar with ERP systems and internal control processes

1. Job PurposeThe Customer Admin Executive is responsible for document control customer master data accuracy and service contract management in Dynamics 365 (CE & FO). The role ensures data consistency to support sales billing reporting and stock allocation.2. Key Responsibilities- Document & Contra...
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Key Skills