Communications & Training Lead (Contractor or 6-Month FTC)

The Europe region is undergoing one of the largest transformations in Turner & Townsends history following the integration of CBREs Project Management business. This brings together more than 20000 people globally and in Europe unites around 1200 colleagues across 24 countries through multiple transition phases with full integration planned for 2026. This includes both existing T&T markets and 12 new ones each with different levels of maturity systems and operating models.

To support this change we are establishing a dedicated Europe Change Team with clear responsibilities across communications training coordination adoption tracking and benefits realisation. Working closely with global change Europe leadership and country teams the group will drive the rollout of new operating models ways of working and major system deployments such as D365.

As we move from mobilisation to full delivery we are expanding the team to ensure strong support for upcoming migration waves and system transitions. These roles are critical to preparing and supporting colleagues across Europe ensuring countries receive consistent guidance and training monitoring postGoLive adoption capturing lessons learned and maintaining alignment toward full operational integration in 2026.

Candidates will join a fastpaced highly collaborative environment working across multiple countries and stakeholder groups. The work spans change management communications training insights and handson coordination in a complex evolving integration landscape.

Responsabilities:

Communications Ownership

• Develop and maintain Europe-wide change communications plans aligned to global toolkits and local country needs. 
• Review edit and sometimes draft comms content: emails FAQs briefing packs townhall materials leader scripts and change narratives. 
• Own version control and ensure alignment with Europe Integration key messages. 
• Localise global materials to European context; coordinate with country comms leads on translations and country-specific messaging when needed. 
• Manage comms distribution lists channels and sequencing to avoid overload and ensure consistency. 
• Produce clear Go/No-Go go-live and hypercare communications for all systems and tools rollouts. 

Training Strategy & Delivery 

• Translate global training toolkits into Europe-ready training plans sequencing and deliverables. 

• Coordinate with global SMEs to adapt materials for Europe and ensure alignment on timing. 

• Develop supplemental materials as needed: role-based guides job aids quick reference sheets video walkthroughs etc. 

• Manage the end-to-end training rollout for Europe: scheduling invites tracking attendance follow-ups feedback collection. 

• Support D365 D&T HRIS and other systems with targeted training comms readiness prompts whats coming messages and post-training reinforcement. 

• Track Europes training completion rates and readiness indicators; feed insights into regional dashboards. 

Coordination & Stakeholder Engagement 

• Work closely with the Change Lead Europe Change Manager Internal Comms Manager 
• Provide comms & training support to country change leads ensuring consistent cascade and reducing fragmentation. 
• Attend key governance meetings to stay ahead on dependencies (e.g. Europe Integration call Change Network Country calls). 
• Ensure leaders (country MDs Cost Center Leads and sector leads) are equipped with briefing packs and speaking points a head of major milestones. 

Materials Management & Quality Assurance 

• Maintain a single source of truth for all Europe comms & training materials in SharePoint/Teams. 
• Coordinate with the PMO/Coordinator to ensure all deadlines comms actions and training timelines are up to date. 
• Ensure all Europe comms & training materials are high-quality error-free compliant with brand and appropriately approved.

Qualifications :

• Strong internal communications background (ideally in transformation HR or technology adoption).
• At least 10 years of experience
• Experience delivering training or coordinating training rollouts for system/tool migrations.
• Ability to translate complex technical changes into clear engaging messaging.
• Skilled at managing multiple simultaneous deadlines across different countries.
• Excellent writing and editing skills.
• Comfortable working with senior stakeholders and cross-functional teams.
• Proficient in MS Office Teams SharePoint; familiarity with Viva Engage is a plus.
• Experience in ERP/HRIS/tech-enabled programmes is preferred.
• International/multi country/multi cultural experience ideally in matrix/multinational org
• Higher business or communications degree

Additional Information :

Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance.  

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.   

Turner & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CVs will be treated as a direct application.  

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts are considered property of Turner & Townsend and are not subject to payment of agency order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend there must be a formal written agreement in place and the agency must be invited by the Recruitment Team to submit candidates for review. 

Remote Work :

No

Employment Type :

Full-time