CRM Batch Campaign Assistant
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
As part of the Customer Relationship Management (CRM) department at Ubisoft and in constant communications with product managers and subsidiaries you will assist the CRM Operations Specialist in data segmentation and propagating audience for the CRM Batch e-mail campaigns and channel development which helps to better integrate the player into the game and foster the active participation of the community.
This role encompasses various tasks including database management with SQL automation queries light coding and involvement in campaigns as the candidate becomes more proficient in their role.
What youll do
- Segmenting configuring and deploying the Batch e-mail campaigns (main task):
- Receive the required segmentation information.
- Coordinate and collaborate with the various teams who are involved with the campaigns such as the Strategist Graphic Designers and Developers.
- Create the segmentations using our CRM tools SQL and available data with the provided segmentation information.
- Find and propose solutions to situations for data availability.
- Ensure proper deployment of the campaign in Salesforce Marketing Cloud (SFMC).
- Manage post deployment follow ups and optimization of the campaign KPIs.
Campaign analysis and optimization:
- Make recommendations automations and proposals to optimize our CRM campaigns.
- Ensure proper documentation of the channel and projects.
- Carry out all other related tasks as the candidate experienced within the team.
Qualifications :
What youll bring
- Well organized on time and proactive with a problem-solving mindset.
- Excels in team collaborations while effectively managing tasks autonomously.
- Bilingual (French/English).
- Intermediate proficiency in SQL and database management is required. Experience with HTML and CRM tools is considered an asset but not mandatory.
Remote Work :
No
Employment Type :
Contract
About Company
Opened in October 2011, Ubisoft Abu Dhabi is one of the first major video game studios based in the UAE capital and is focusing on developing and bringing to market successful mobile games for a worldwide audience. This position is based in the vibrant expat city of Abu Dhabi, the c ... View more
