Clerical Assistant III

Posting #: REF9983O
Union: CUPE TRI
Number of vacancies:  1
New or Replacement Position: Replacement
Site: Toronto Rehabilitation Institute University Centre
Department:  Outpatient Clinics
Reports to:  Program Services Manager
Hours: 37.5 hours per week
Wage Range: $23.14 - $28.92 per hour
Shifts: Various
Status: Temporary Full-Time (August 2026)
Closing Date: April 9 2026

Job Summary

The CLERICAL ASSISTANT Ill utilizes judgment and/or decision-making in the provision of the support service required for the department. Performing moderately complex clerical duties using electronic record systems (EPIC)

Duties:

• Providing support with the maintenance of electronic information filing/retrieval methods and systems 
• Performing reception duties
• Register book cancel and reschedule patient appointments in person and over the phone
• Performing additional clerical functions and duties consistent with the job classification as required.

Qualifications :

• Completion of Grade XII or recognized equivalent health related undergraduate experience preferred
•  Medical Office Administration diploma/certificate is an asset
• Six (6) months recent related experience - experience working in a health care environment
• Computer proficiency; EPIC trained preferred but not required. 
• Good organizational and time management skills
• Strong verbal and written communication skills
• Excellent telephone interpersonal and customer service skills
• Ability to work independently and with a team
• Ability to produce work in accordance with Hospital standards
• Ability to use good judgment in assessing difficult situations
• Ability to produce work that is accurate and reliable
• Compliance with confidentiality requirements under UHN Privacy Policy
• Problem solving skills with good decision making
• Ability to work well under pressure
• Knowledge of medical terminology preferred

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Part-time