Vehicle Diagnostic Coordinator
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
The Vehicle Coordinator will have to produce Bulletins to be applied by networks when a solution is
provided by plants or design department solutions are accepted in the name of After Sales
department.
TASKS AND RESPONSIBILITIES
As part of the policy on customer service quality and improving vehicle quality across customer
brands the Vehicle diagnostic coordinator:
- Is responsible for qualitative feedback from CIRs (Country Incident Report) from countries monitors such feedback and passes information back to the countries. the preferred contact for countries with regard to handling their feedback.
- Manages the rapid provision by brand aftersales networks of robust aftersales solutions for problems encountered on vehicles by customers
- Also contributes by his/her actions to improving vehicle quality and warranty cost control across all the brands
- Manages how topics in progress are monitored and feeds information on progress back to those involved in the country/region concerned either through existing information systems or regular meetings
DELIVERABLES
- Follow issue treatment with engineering departments and quality plant
- Produce Technical Service Bulletins for distribution in the network when a solution is provided by plants or design department solutions are accepted in the name of After Sales department
- Ensure this information is diffused within the defined time
- Update the case database via technical assistance
- Provide technical feedback on topics in progress covered by CIRs (Country Incident Report)
- Leadtime to provide Bulletins from Product Solution availability
Qualifications :
- The Vehicle or Component Coordinator must have Automotive background
- Theoretical knowledge of automotive technology knowledge of Diagnostic Tool usage knowledge of wiring diagrams. And technical documentation.
- Ability to summarize author and communicate verbally.
- Sensitive to customer service and costs.
- Organizational ability and ability to coordinate a cross-disciplinary team.
- An educator good verbal and written communication open-minded good interpersonal skills.
- Good organization and a self-starter to manage his/her time and priorities
ADDITIONAL INFORMATION
English mandatory
Working site: Turin (IT)
Additional Information :
At SEGULA Technologies diversity equity and inclusion are at the core of our human resources policy. Our opportunities are open to everyone regardless of gender national origin or ethnicity religious or sexual orientation and disability.
What we offer:
- CCNL Metalmeccanico contract
- Health insurance
- Meal vouchers or canteen
- Informal stimulating dynamic and inclusive environment
- Welfare programs
- Think Tank
- Attention to Work-Life Balance
- Continuous on the job training process
- Cross sector and cross-functional career paths
- Development of soft skills
- Consolidated partnerships with leading companies in the sector and the best universities
If you are a curious ambitious and proactive person what are you waiting for Join us. SEGULA Technologies believes in your potential!
#italy #engineering #segulatechnologies #innovation
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Why join SEGULA Technologies? Take part in the world of the future in an international corporation with strong growth. At SEGULA Technologies, you will work on exciting projects and shape the future in a company for whom innovation and engineering are inseparable. Subjects like 3D pr ... View more
