Medical Receptionist
Job Summary
Based at our Brisbane South (Nathan) campus we have an opportunity for a 0.6 FTE (60%) Medical Receptionist.
As a Medical Receptionist (Griffiths title for this role as per the Position Description is Student Services Officer) you will be first point of contact for clients external agencies and employees who use our services.
In this position you will work collaboratively with colleagues across Health & Medical Services Counselling & Wellbeing Services Disability & Accessibility Services Chaplaincy Services and with visiting health practitioners.
Your responsibilities will include:
- providing high level administrative support
- managing client bookings for Student Wellbeing & Accessibility
- processing billings and undertaking financial reconciliation for the Health and Medical Service
The open hours are from 8.30 4.30 so you will need to be available for rostered start times of 7.45 8 0r 8.30 between Monday Friday and available to work until 5pm.
It is essential you be and remain vaccinated against the following vaccine preventable diseases during their employment: measles mumps rubella varicella (chicken pox) pertussis (whooping cough) and hepatitis B. It is also essential you have Medical Reception experience.
What we can offer
The full-time base salary is HEW Level 4 $73623 - $% superannuation. The total FTE package will be in the range $86139 - $90886 per annum. (This position is Pro Rata at 0.6 FTE 3 days per week)
You will be based at our Brisbane South (Nathan) campus which sits in the heart of the Toohey forest. As Griffith is a multicampus university across campus travel may be required.
About you
It is essential you have demonstrated experience as a Medical Receptionist working in a clinical / medical environment.
In addition
- you are a team player have excellent interpersonal skills are respectful and willing to go the extra mile.
- you can multitask provide high level administrative support across the unit manage billing within the Health and Medical Services and be responsible for the management of cash and EFTPOS transactions and reconciliation.
- you are familiar with practice management systems (Genie and Point and Click preferred but not essential) coordinating practitioner appointment books appropriately triaging clients and adept at systems including Microsoft O365.
- highly developed customer service skills which will ensure you thrive in this role.
Qualifications :
A blue card is required in this position so either you need to have a blue card or be comfortable with obtaining a Blue Card (Griffith University will cover these costs).
Additional Information :
Griffith Universitys campuses are located on the lands of the Yugarabul Yuggera Jagera Turrbal Yugambeh and Kombumerri peoples.
Why join Griffith
As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:
- Wide range of Learning and Development opportunities
- Generous leave entitlements including paid parental leave and leave loading
- Support with future learning opportunities through our educational staff assistance scheme
- Opportunities for internal mobility
- Health Safety and Wellbeing initiatives on campus Gym facilities
How to apply
Our University is committed to fostering a safe respectful and inclusive community for alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025) Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community.
Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.
Please submit your application online and ensure it includes the following:
- A covering letter outlining your suitability for the role (please refer to the About you above and the Position Description)
- Current curriculum vitae/resume including full contact details
Applicants must have Australian working rights. Sponsorship is not available for this position and successful candidates may be subject to a criminal history check.
For further information specifically about this role please contact Ms Susan Schwab Coordinator Administration and Systems via
Closing date: Sunday 19th April 2026 at 11:59pm. All applications are to be submitted online.
Remote Work :
No
Employment Type :
Part-time
Key Skills
About Company
Every institution values excellence. What matters most is why. Griffith was created to be a different type of university. Youll find were about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how ... View more