Sr Manager, Operations
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Job Location:
Foster, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior Manager VAS Sales Tools is a senior individual contributor responsible for handson ownership and configuration of the PROS CPQ platform supporting Value-Added Services (VAS) organization. This role serves as the functional Subject Matter Expert (SME) for PROS CPQ partnering closely with Sales Operations Pricing & Deal Product and Technology teams to ensure accurate scalable and compliant pricing and quoting execution.
Key Responsibilities
PROS CPQ Configuration & Functional Ownership
Act as the lead PROS CPQ configuration SME for VAS
Configure and maintain product catalogs pricing models and quoting logic to support approved sales motions and commercial policies.
Own functional design decisions and ensure CPQ configurations scale across products regions and complex deal structures.
Pricing Quoting & Deal Enablement
Configure and support complex pricing scenarios including tiered pricing bundles fixed fee pricing upsell renewals and POCs/free trials.
Ensure CPQ outputs accurately reflect commercial intent contract structure and booking metrics.
Partner with Pricing and Finance to align CPQ logic with approved pricing frameworks and controls.
Quote Outputs Approvals & Workflow
Support configuration and validation of quote templates approval workflows and notification flows.
Ensure CPQ workflows comply with governance approval and audit requirements.
Support CPQrelated enablement of document generation and eSignature workflows where applicable.
Operational Support & Issue Resolution
Provide seniorlevel functional support for CPQ including issue triage root cause analysis and resolution planning.
Act as an escalation point for complex CPQ issues impacting pricing accuracy approvals or deal execution.
Drive preventive improvements by identifying recurring issues and optimizing configuration or processes.
Requirements & Agile Delivery
Translate business needs into functional requirements user stories and acceptance criteria.
Partner with technology teams through backlog refinement sprint planning UAT and release validation.
Lead functional testing and support user acceptance testing for CPQ changes.
Documentation & Knowledge Leadership
Maintain documentation of CPQ configurations pricing rules and operational procedures.
Serve as a trusted advisor to Sales Ops Deal teams and Technology on CPQ capabilities and limitations.
Qualifications :
Basic Qualifications:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
- Minimum 8 years of overall professional experience in Sales Systems Sales Operations Revenue Operations or related enterprise systems roles.
- Minimum 5 years of handson PROS CPQ configuration experience in an enterprise environment.
- Deep functional expertise in pricing quoting and CPQ workflows.
- Proven experience configuring complex pricing and deal structures.
- Strong experience translating business requirements into CPQ configuration and Agile delivery artifacts.
- Demonstrated ability to troubleshoot and resolve complex CPQ issues.
- Strong communication skills and ability to work effectively with crossfunctional stakeholders.
- Experience supporting CPQ alongside enterprise CRM platforms (e.g. Microsoft Dynamics).
- Experience supporting global multiregion sales models.
- Background in VAS payments financial services or complex B2B environments.
- Familiarity with bookings and AANRstyle sales metrics.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 149800.00 to 240100.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
