Application Engineering Technical Lead II (Dynamics365 + Data Integration)

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The Technical Lead Microsoft Dynamics 365 & Data Integration is a senior technical leader responsible for designing building and governing end-to-end solutions at the intersection of Dynamics 365 and workplace and enterprise data platforms. This role combines deep knowledge of Dynamics 365 Sales & Service with strong expertise in Microsoft Fabric data integration and event-driven architectures. You will own the technical design integration strategy and implementation quality for CRM and surrounding ecosystemsconnecting upstream and downstream systems via MS Fabric Supergraph APIs data pipelines CDC real-time feeds and event streaming platforms. This role is ideal for someone who is fluent in Dynamics very strong in data and integration engineering and who can operate with a product mindset aligning technology decisions to clear business outcomes.

Responsibilities:

Act as the technical authority for Dynamics 365 Sales & Service solutions and their integrations across the enterprise landscape.
Own the end-to-end technical design & implementation of CRM capabilities and related data flows from user experience through to analytics and downstream consumers.
Translate business requirements into scalable secure and resilient technical designs balancing out-of-the-box Dynamics capabilities with custom development and data solutions.
Define document and enforce engineering standards patterns and best practices across Dynamics integration and data pipelines.
Serve as the escalation point for complex technical issues production incidents and cross-system defects spanning CRM APIs and data platforms.
Lead the design and implementation of Dynamics 365 Sales & Service features including core entities (Leads Opportunities Accounts Contacts Cases Queues SLAs Activities).
Oversee and develop advanced JavaScript for form logic validations and user experience enhancements
Design and implement server-side logic using plug-ins custom workflow activities and Custom Action APIs
Build and govern Power Automate flows supporting sales processes case management and service automation
Ensure data modeling security and access control in Dataverse align with enterprise standards and regulatory requirements.
Lead the design and implementation of integrations between Dynamics 365 and up & downstream systems using REST APIs GraphQL Supergraph and Event driven patterns ingesting data from various sources across AWS Data lake S3 CDP and Enterprise databases.
Create/oversee pipelines and transformations in Microsoft Fabric (ingestion orchestration data shaping)
Ensure performance reliability and data quality across all integrations including monitoring alerting and automated recovery where appropriate.
Partner with data engineering and analytics teams to ensure Dynamics 365 data is curated and modeled for downstream consumption in semantic models and BI tools.
Collaborate with platform and solution architects on environment strategy solution layering and ALM for Dynamics and integration components.
Champion secure-by-design and compliant-by-default practices including data protection access control logging and auditability.
Contribute to and enforce governance standards for API usage event topics schema management and data contracts.
Collaborate closely with product owners architects and business stakeholders to prioritize work clarify trade-offs and ensure solutions are tied to measurable outcomes.
Mentor and guide engineers. Provide clear technical direction to onshore/offshore teams and partner vendors ensuring consistent implementation quality.
Participate in and lead design reviews code reviews and technical forums driving continuous improvement in engineering practices.
Support testing deployment and production readiness activities including non-functional testing (performance resiliency security).

Qualifications:

710 years of experience in enterprise application development with 3 years focused on Microsoft Dynamics 365 CE / CRM (Sales and/or Customer Service) and 4 years on data integrations and pipelines.
Demonstrated experience leading complex Dynamics 365 solutions including configuration and custom development.
Experienced in CRM engineering: Dataverse data modeling/security plug-ins custom actions/APIs JavaScript/C#.
Strong experience in data integration & engineering is a must: REST GraphQL Supergraph pipeline design orchestration error handling observability. Data ingestion from AWS Data lake S3 CDP Enterprise DB. Proven experience with CDC batch real-time integration and event driven patterns.
Experience with Microsoft Fabric is a big plus.
Experience with Azure services used with Dynamics and data solutions.
Strong DevOps practices and CI/CD for application integration and data workloads (GitHub Azure DevOps).
Experience enabling AI driven features in enterprise platforms with strong grounding in data privacy and governance.
An innovative mindset to leverage AI to accelerate engineering and product outcomes.
Experience leading technical product delivery: setting direction/standards reviewing designs/code coaching engineers collaboration with architects.
Strong collaboration with product management and business stakeholders.
Ability to balance out-of-the-box CRM capabilities with custom development decisions.
Strong communication skills with the ability to explain technical tradeoffs to non-technical stakeholders.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard we dont just have a missionwere on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Required Experience: