Central Scheduler Representative
Collierville, TN - USA
Job Summary
Job Summary
Obtains accurate demographic insurance and clinical information and enters in to the computer system to create the new patient account and financial record. Schedules patient with the appropriate provider across the BMG system. Performs other duties as assigned.
Job Responsibilities
- Provides coordination of patient flow by following established scheduling procedures and protocols.
- Handles phone calls for all internal and external customers in to the department.
- Competently uses the hospital information and telecommunications systems to maintain records correspondence and reports to facilitate timely communication and accurate documentation.
- Communicates with staff and customers by maintaining receiving conveying and recording information accurately.
- Completes assigned goals.
Education
Minimum Education
Skill in communicating clearly and effectively using standard English in written oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Additional business/college courses preferred. Knowledge of medical terminology preferred.
Experience
Minimum Experience
2-3 year of business experience in a healthcare environment.
Preferred/Desired
2-3 year of business experience in a healthcare environment.
Training
Preferred/Desired
Knowledge of EPIC or other electronic medical records. Front desk clinical scheduling experience preferred.
Required Experience:
Unclear Seniority
Key Skills
About Company
Baptist Memorial Hospitals provide compassionate, close-to-home care for patients in the Mid-South. Learn about our medical clinics and health care services.