Director, IT & Digital – Greenville, NC

Work Schedule

Environmental Conditions

Job Description

Director IT & Digital Greenville NC

Location:Greenville NC USA
Reports to:Sr. Director IT Drug Product Division

Position Summary

The Director IT & Digital Greenville is the site leader responsible for enabling business performance throughdata analytics AI and digital capabilities supported by reliable secure and compliant IT operations.

Operating within a global matrixed IT organization this role is accountable fordeploying and operationalizing digital and AI solutionsincluding core manufacturing and quality platforms (e.g. MES lab systems)ensuring they are fully integrated scalable and sustainable in a regulated manufacturing environment.

The Director partners closely with Site Leadership Digital PPI and enterprise IT and Data/AI teams to translate business priorities into executable plans and ensure solutions are embedded into site operations and delivering measurable impact.

Key Responsibilities

• Data AI & Digital Enablement:
  Lead site readiness and deployment of data analytics and AI use cases. Ensure reliable governed data and strong integration across systems including MES and lab platforms to support scalable analytics and AI.
• Digital Deployment & Integration:
  Own site readiness integration and go-live execution for digital products and platforms includingmanufacturing (MES) and lab systems (e.g. LIMS). Ensure solutions are secure compliant scalable and supportable.
• IT Operations & Service Delivery:
  Ensure stable secure and compliant IT services across infrastructure applications and end-user services. Lead incident problem and change management.
• Operationalization & Value Enablement:
  Partner with Digital PPI to ensure digital and AI solutions are fully operationalized embedded into site workflows and capable of delivering measurable business value.
• Site Leadership & Partnership:
  Serve as the primary IT & Digital leader for the site; partner with Site Leadership to align technology and digital priorities with business needs.
• Governance & Matrix Execution:
  Drive prioritization alignment and execution across site and enterprise teams. Establish clear operating cadence KPIs and escalation paths.
• Compliance & Risk Management:
  Ensure adherence to GxP/CSV requirements and maintain audit readiness. Proactively manage technology risks and technical debt.
• Cybersecurity & IT/OT Integration:
  Enforce cybersecurity standards and ensure secure reliable integration across IT and operational technology environments.
• Financial Ownership & Value Management:
  Own site IT and digital budget including planning forecasting and cost control. Partner with Digital PPI to ensure investments are prioritized based on business impact and aligned to site and enterprise objectives.
• People & Vendor Leadership:
  Lead and develop site IT and digital resources and manage vendors to deliver high-quality cost-effective services.

Key Outcomes

• Data analytics and AI capabilitiesdeployed integrated and actively used in site operations
• Digital and AI solutions delivered with full readiness integration and supportability
• Core manufacturing and lab platforms (e.g. MES LIMS) operating reliably and integrated into the data ecosystem
• Measurable business impact enabled through digital and AI capabilities
• Reliable compliant IT operations with strong service performance
• Strong alignment across site Digital PPI and enterprise IT/Data teams

Minimum Requirements

• 10 years of IT digital or data/analytics leadership experience in regulated manufacturing environments
• Experience deploying digital data or AI solutions into operational environments
• Strong understanding of GxP/CSV and compliance requirements
• Experience working in matrixed organizations with multiple stakeholders
• Proven people leadership and cross-functional influence

Preferred Qualifications

• Experience with digital manufacturing and quality systems (e.g. MES LIMS shopfloor systems data platforms)
• Experience enabling analytics or AI use cases in manufacturing quality or supply chain
• ITIL PMP/Agile or cybersecurity certifications

Leadership Competencies

• Ownership and accountability
• Clear decision-oriented communication
• Strong execution and governance discipline
• Ability to drive alignment across functions
• Technical and operational leadership in complex environments