Key Account Manager

Cainiao

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profile Job Location:

Paris - France

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description

1. Own and grow a portfolio of key accounts (aggregators / major e-commerce clients) driving volume penetration and long-term partnership value.

2. Lead customer acquisition efforts especially in cross-border e-commerce direct shipping and overseas warehouse fulfillment segments.

3. Design and implement end-to-end logistics solutions particularly in last-mile delivery in France ensuring scalability and operational efficiency.

4. Drive commercial and operational alignment across internal teams (operations product carrier network) to ensure high-quality service delivery.

5. Identify growth opportunities and continuously optimize customer performance through data-driven insights.

6. Contribute to solution standardization and productization especially across multi-segment delivery offerings.

7. Maintain and improve customer onboarding processes and SOPs to enable efficient and scalable integrations.

Job Requirement

1. 6 years of experience in logistics e-commerce or supply chain with a strong focus on last-mile delivery or parcel distribution.

2. Proven experience managing key accounts or large clients with demonstrated results in revenue or volume growth.

3. Solid understanding of cross-border e-commerce logistics including direct shipping and/or overseas warehouse operations.

4. Strong commercial acumen and problem-solving skills with the ability to independently drive complex initiatives end-to-end.

5. Ability to work cross-functionally and influence stakeholders in a fast-paced environment.

6. Fluent in English and Chinese (mandatory); French is a strong plus.

7. Self-driven results-oriented and comfortable operating with high ownership and ambiguity.

8. Being already in France or willing to relocate.

Job Description1. Own and grow a portfolio of key accounts (aggregators / major e-commerce clients) driving volume penetration and long-term partnership value.2. Lead customer acquisition efforts especially in cross-border e-commerce direct shipping and overseas warehouse fulfillment segments.3. Des...
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