ET&P- ServiceNow Manager- SPM Hyderabad
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Posted on:
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Job Summary
Deloitte.
Be audacious in impact
When was the last time you thought the unthinkable defined the unfathomable or did what no one else has dared to try
At Deloitte were creating bold new frontiers for our clients and communities. Our roar echoes across India and beyond. So bring your unique self and rise louder and leap further than ever before.
Manager SPM Hyderabad TST
- Job requisition ID: 97715
- Location: Hyderabad
- Entity: Deloitte Touche Tohmatsu India LLP
The team
Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P
Your work profile
We are seeking a highly skilled ServiceNow SPM (Strategic Portfolio Management) Lead with at least 8 years of handson experience in implementing configuring and optimizing ServiceNow SPM modules. The ideal candidate will have deep expertise across Demand Management Project Portfolio Management (PPM) Resource Management and Now Assist for SPM with a strong ability to translate business needs into scalable ServiceNow solutions.
Key skills required
- Lead end-to-end implementation and enhancement of ServiceNow SPM capabilities including Demand Project Portfolio Agile Resource and Financial Planning modules.
- Configure and optimize SPM workflows to support business processes for intake prioritization planning execution and reporting.
- Implement and leverage Now Assist for SPM to drive AI-powered recommendations automation and productivity improvements.
- Collaborate with business stakeholders to gather requirements define user stories and create functional and technical specifications.
- Design dashboards reports and performance analytics for portfolio insights and executive visibility.
- Ensure alignment of SPM configurations with organizational governance standards and best practices.
- Provide technical leadership mentorship and guidance to junior team members.
- Support integration of SPM with other ServiceNow modules (ITSM ITBM CSM HRSD) and external systems.
- Conduct system testing UAT support production deployment and post-deployment stabilization.
- Maintain documentation solution architecture and operational support materials.
- Education - UG and Above Information Technology or a related field.
- 8-12 years of hands-on experience working with ServiceNow SPM / ITBM modules.
- Strong expertise in: SPM
- Demand Management
- Project & Portfolio Management (PPM)
- Resource Management
- Financial Planning
- Agile & SAFe frameworks (preferred)
- Practical experience configuring and deploying Now Assist for SPM or similar AI capabilities within ServiceNow.
- Deep understanding of SPM data structures workflows and automation.
- Ability to design complex SPM solutions including integrations and customizations.
- Proficiency with ServiceNow reporting dashboards and PA (Performance Analytics).
- Strong analytical communication and stakeholder management skills.
You bring you
Thats all we ask. And in return well create an enabling and respectful environment. That includes reasonable accommodation for Fate unique needs.
Your bold odyssey starts here
Our story starts with your success: Experience excellence in an environment that is meritorious respectful collaborative and empowering. One that is a catalyst of 360-degree happiness for you and your loved ones.
Get right skilled for tomorrow: Get equipped to fuel transformative change and be the best in the industry. Dont just learn new skills but be the engine of innovation with clutter-breaking solutions and practices.
Power the nations growth story: Were Indian-owned and led and working towards Indias future. Our team spans and creates impact for the country well beyond its urban centers. We move ahead along with the communities in which we operate thereby giving you a profession with a strong sense of purpose.
Required Experience:
Manager
Key Skills
About Company
Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network. Deloitte is one of the "Big Four" accounting organizations and the largest professional services network in the world by revenue and number of professionals with headq ... View more
