| Classification Title: | GATORONE Guest Service Associate |
|---|
| Classification Minimum Requirements: | - Ability to commit to working through the end of August 2026 with the possibility of a Fall semester appointment dependent upon the needs of the department. Flexibility to work at least 2 hours in the mornings (between 8am-12pm) on Tuesdays and Thursdays is preferred.
- Valid Florida Driver License.
- Must be able to lift up to 30 pounds bend crawl climb etc. as needed to stock inventory and reach equipment.
|
|---|
| Job Description: | Guest service responsibilities include: - Answer general questions about GATORONE use account balances and transaction activity.
- Assist at University functions and events (i.e. Preview Days Move-In Tabling etc.).
- Perform general office duties such as filing photocopying preparing mailings making on-campus deliveries walking or in State Vehicle posting flyers or assisting technical staff.
- Serve as a positive host by welcoming guests approaching or passing by the GATORONE office.
- Provide accurate information as requested by customers at the desk or over the phone.
- Research and have knowledge of a variety of sources of University and community information.
ID production responsibilities include: - Create and/or replace GATORONE cards ID badges/Overlays and Novelty Cards while verifying IDs through ID systems.
Mobile ID Support - Assist students faculty and staff with provisioning mobile IDs (e.g. adding credentials to digital wallets) troubleshooting activation issues and ensuring successful access across supported devices.
- Provide front-line support for mobile credential issues including device compatibility NFC access problems and lost/stolen/new devices while delivering a high level of customer service.
Other responsibilities include: - Report notable activities problems questions etc. to the appropriate individuals.
- Perform end-of-day audits when needed.
- Process credit card payments.
NORMAL SCHEDULE: Flexible hours: Monday - Friday up to 20 hours per week |
|---|
| Expected Salary: | $14.00 Hourly |
|---|
| Required Qualifications: | - Ability to commit to working through the end of August 2026 with the possibility of a Fall semester appointment dependent upon the needs of the department. Flexibility to work at least 2 hours in the mornings (between 8am-12pm) on Tuesdays and Thursdays is preferred.
- Valid Florida Driver License.
- Must be able to lift up to 30 pounds bend crawl climb etc. as needed to stock inventory and reach equipment.
|
|---|
| Preferred: | - Excellent customer service skills a positive attitude professional demeanor and problem-solving/conflict resolution skills.
- Strong written and verbal communication skills.
- Reliable responsible professional in appearance and able to work under pressure.
- Ability to organize and prioritize with a high attention to detail and confidentiality.
- Ability to maintain accuracy and efficiency in a fast-paced environment.
- Proficient in data entry typing skills and Microsoft Office products with advanced knowledge of Microsoft Excel.
- The ability to work independently identify resources and make independent decisions.
|
|---|
| Special Instructions to Applicants: | Application must be submitted by 11:55 p.m. (ET) of the posting end date. |
|---|
| Health Assessment Required: | No |
|---|
Required Experience:
IC
Classification Title:GATORONE Guest Service AssociateClassification Minimum Requirements:Ability to commit to working through the end of August 2026 with the possibility of a Fall semester appointment dependent upon the needs of the department. Flexibility to work at least 2 hours in the mornings (b...
| Classification Title: | GATORONE Guest Service Associate |
|---|
| Classification Minimum Requirements: | - Ability to commit to working through the end of August 2026 with the possibility of a Fall semester appointment dependent upon the needs of the department. Flexibility to work at least 2 hours in the mornings (between 8am-12pm) on Tuesdays and Thursdays is preferred.
- Valid Florida Driver License.
- Must be able to lift up to 30 pounds bend crawl climb etc. as needed to stock inventory and reach equipment.
|
|---|
| Job Description: | Guest service responsibilities include: - Answer general questions about GATORONE use account balances and transaction activity.
- Assist at University functions and events (i.e. Preview Days Move-In Tabling etc.).
- Perform general office duties such as filing photocopying preparing mailings making on-campus deliveries walking or in State Vehicle posting flyers or assisting technical staff.
- Serve as a positive host by welcoming guests approaching or passing by the GATORONE office.
- Provide accurate information as requested by customers at the desk or over the phone.
- Research and have knowledge of a variety of sources of University and community information.
ID production responsibilities include: - Create and/or replace GATORONE cards ID badges/Overlays and Novelty Cards while verifying IDs through ID systems.
Mobile ID Support - Assist students faculty and staff with provisioning mobile IDs (e.g. adding credentials to digital wallets) troubleshooting activation issues and ensuring successful access across supported devices.
- Provide front-line support for mobile credential issues including device compatibility NFC access problems and lost/stolen/new devices while delivering a high level of customer service.
Other responsibilities include: - Report notable activities problems questions etc. to the appropriate individuals.
- Perform end-of-day audits when needed.
- Process credit card payments.
NORMAL SCHEDULE: Flexible hours: Monday - Friday up to 20 hours per week |
|---|
| Expected Salary: | $14.00 Hourly |
|---|
| Required Qualifications: | - Ability to commit to working through the end of August 2026 with the possibility of a Fall semester appointment dependent upon the needs of the department. Flexibility to work at least 2 hours in the mornings (between 8am-12pm) on Tuesdays and Thursdays is preferred.
- Valid Florida Driver License.
- Must be able to lift up to 30 pounds bend crawl climb etc. as needed to stock inventory and reach equipment.
|
|---|
| Preferred: | - Excellent customer service skills a positive attitude professional demeanor and problem-solving/conflict resolution skills.
- Strong written and verbal communication skills.
- Reliable responsible professional in appearance and able to work under pressure.
- Ability to organize and prioritize with a high attention to detail and confidentiality.
- Ability to maintain accuracy and efficiency in a fast-paced environment.
- Proficient in data entry typing skills and Microsoft Office products with advanced knowledge of Microsoft Excel.
- The ability to work independently identify resources and make independent decisions.
|
|---|
| Special Instructions to Applicants: | Application must be submitted by 11:55 p.m. (ET) of the posting end date. |
|---|
| Health Assessment Required: | No |
|---|
Required Experience:
IC
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