Lead Professional, Account Management Converse

Information about benefits can be found here.

ABOUT CONVERSE

Are you interested in working for the most iconic and well-loved sneaker brand in the world Born in sports and made for the street Converse is a place to explore your potential obliterate boundaries and push out the edges of what can be. We seek people who can lead grow think dream and create. Our culture thrives by embracing diversity and rewarding imagination. Converse seeks achievers leaders and visionaries. At Converse its about each person bringing their authentic self skills and passion to serve the daring spirit of youth.

ABOUT OUR TEAM

Become part of the Converse Team

Converse is a place where you can be at work AND be yourself. Its a place to be creative to come up with cool new ideas and to work with a friendly and welcoming team. At Converse its about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

WHO WE ARE LOOKING FOR

We are seeking a Lead Professional Account Management who can strategically support Converses key wholesale and marketplace partners. You are collaborative detailoriented and skilled at navigating complex crossfunctional environments. You bring strong relationshipbuilding ability a passion for the consumer and a proven track record of supporting account growth.

You thrive in roles that blend operational excellence strategic thinking and communication across multiple teams. You understand how decisions made upstream influence marketplace execution downstream and you ensure partners are set up for success every step of the way.

WHAT YOU WILL WORK ON

• Lead and manage daytoday partner management needs for strategic Converse digital accounts.
• Partner and collaborate with cross-functional teammates across Merchandising Planning Marketing and Operations to deliver against strategic and financial objectives.
• Develop strong relationships with account partners ensuring alignment on seasonal strategies product direction and growth opportunities.
• Track business performance identifying opportunities and risks related to sales inventory deliveries and product performance.

• Prepare and deliver business summaries performance recaps and strategic recommendations to internal and external stakeholders.

• Collaborate with Marketplace and Integrated Planning teams to support forecasts capacity planning and demand accuracy.
• Manage external account vendor portals style set-up requirements and daily communication tasks to ensure information integrity and clarity of processes.
• Escalate risks around shipping allocation or inventory challenges partnering crossfunctionally to resolve issues with urgency.
• Lead strategic assortment strategies to elevate Brand presentation and go-to-market execution.
• Drive operational excellence by enhancing processes improving reporting and elevating communication rhythms.

WHO YOU WILL WORK WITH

You will work crossfunctionally with:

• Marketplace & Sales partners
• Merchandising Product Planning and Marketing teams
• Integrated Supply Chain Operations and Logistics
• Finance and Analytics partners
• External wholesale partners

WHAT YOU BRING

• Bachelors degree in Business Merchandising Marketing or related field; Will accept any suitable combination of education experience and training.
• 6 years of relevant experience in Sales Merchandising Product Buying or related field.
• Strong understanding of retail operations marketplace dynamics and partnerdriven business models.
• Excellent communication skills with the ability to influence collaborate and build trust across teams.
• Extensive Excel knowledge and capabilities to manage and interpret data with ability to analyze information and to turn insights into action.
• Strong understanding of digital marketplace terminology and site experience competencies.
• Ability to manage multiple deadlines priorities and crossfunctional workflows with accuracy.
• Detailoriented mindset with strong organizational skills.
• A proactive solutionoriented approach with comfort navigating ambiguity.
• Passion for consumerled thinking and marketplace excellence.
• Teamfirst collaborative mentality with the ability to energize others.

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.