ER LR Analyst Power BI
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .
As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Human ResourcesJob Sub Function:
Employee & Labor RelationsJob Category:
ProfessionalAll Job Posting Locations:
Bogotá Distrito Capital ColombiaJob Description:
We are searching for the best talent for ER LR Analyst - Power BI
Our ERLR Function (Employee Relations and Labor Relations) at Johnson & Johnson is grounded in our Credo a trusted partner and advisor to our leaders and stakeholders and helps shape our global employee experience.
The ERLR Analys will support timely resolution of ERLR cases within the Latam region. Duties include triage of ERLR cases and questions from employees or leaders support of ERLR administration activities and follow-ups required to close a case (e.g. reminders case updates case management operations etc.) ensuring all required documentation are provided and archived. The ERLR Analys will also provide data and reporting to relevant parties including Power BI dashboard or any other needed platform for data visualization.
This role will ensure appropriate resolution of service requests within defined time periods levels of accuracy and quality standards and monitor customer satisfaction levels. This role treats the workforce with dignity and respect maintaining the highest level of confidentiality trust and integrity in the handling of sensitive matters.
Required Knowledge:
Demonstrates a metric-oriented and data-driven approach to decision-making.
Skilled in using Power BI and Power Automate to streamline processes and visualize data.
Exhibits creativity in problem-solving and process improvement.
Shows strong learning agility and curiosity to explore new tools and methodologies.
Fluent in English and Spanish Language (written and verbal)
Experience working in an HR function
Ability to accurately collect information in order to understand and assess the clients needs and situation
Exercises thoughtful judgement when giving advice to support action and identifies when escalation is required
Excellent written and verbal communication skills; manages internal communications and external/client communications with detailed assistance
Strong attention to detail
Demonstrates discretion professionalism and confidentiality
Enthusiastic team player with a strong drive to create a positive work environment
Will be trusted to secure and maintain confidential information
Ability to gather consolidate and analyze data understand what it means and develop reports
Implements improved processes to increase team efficiency and effectiveness
Ability to prioritize workload and provide timely follow-up and resolution
Required Skills:
Microsoft Power Business Intelligence (BI)Preferred Skills:
Analytics Insights Business Behavior Coaching Communication Consulting Document Management Emotional Intelligence Employee Health Employee Relationships Execution Focus HR Strategic Management Human Resources Consulting Human Resources Policies Inquiry Handling Issue Escalation Labor and Employment Law People Performance Management Process Improvements Social Awareness Talent ManagementRequired Experience:
IC
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About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more
