ITD Program Lead
Job Summary
About Akkodis:
Akkodis is a global digital engineering consulting company that enables companies to advance in their digital transformation. Our 50000 tech experts across 30 countries combine best-in-class technologies and cross industry knowledge to drive purposeful innovation for a more sustainable tomorrow.
We have over 20 years of experience in Bulgaria delivering cutting-edge solutions in the IT Software Cloud and Digital fields. Now we are looking for a IT & Digital Program Lead to join our team!
Position Highlights
The IT & Digital Program Lead is accountable for the end-to-end delivery of the ServiceNow implementation for Global Business Services (GBS) including scope budget timeline value realization and quality. This role ensures successful program execution in alignment with company strategy and established quality standards.
The position requires extensive collaboration with both Global Business Services and ITD teams effective management of key stakeholder relationships and facilitation of clear consistent communication across the organization to drive alignment and program success.
Main responsibilities:
Execute your respective program/s with the support of relevant PMs Sponsors and Steering Committees
Measure track and communicate program progress ensuring transparent reporting
Communicate effectively within the organization to both Business and ITD
Handle Steering Committee Governance and Operations and ensure timely decision-making
Manage stakeholders alongside the Program Sponsor
Manage risks and develop mitigation plans
Manage the allocation of financial and human capital resources
Ensure program artifacts and documentation comply with the Project Management Methodology (PMM)
Escalate critical matters to the Sponsor or Steering Committee when needed
Collaborate with relevant ITD Teams Business Teams and External Partners to ensure strategic and execution alignment
Work closely with Finance to maintain planning and budgeting accuracy
Partner with ITD security and product development teams to implement security measures
Manage risks dependencies and resource allocation
Contribute to the delivery of Global ITD Strategy
Main requirements:
8 years of experience in complex solutions transformation / Architecture and support delivery teams (multi components Solution integration context) landscape in major company
Experience with Service Now implementations ideally in the context for a Global Business Services set up
Balanced business/technical background. Enough level of technical knowledge to provide highly credible leadership to technology teams. Ability to accurately and objectively evaluate complex project risks and issues and communicate these effectively to business stakeholders
Proven capability of managing multiple priorities effectively and performing under tight deadlines
Ability to communicate at all levels of the organization (including executive management) on issues of strategy risk process and ongoing operations
Experience successfully working with distributed teams as the delivery teams are fully remote
Major experience gained in both multinational and multi-cultural environments would be an added benefit
Computer Science Engineering or similar degree
What we offer:
Competitive remuneration package
Referral bonus program
24 days annual paid leave
Additional health insurance (outpatient & hospital medical care dental care coverage of dioptric glasses and more)
Free Psychological Counselling via Green Line and on the spot
Newborn or newly adopted child bonus
Food vouchers - 76.70 EUR/month
Upskilling & reskilling training programs and e-learning hub
Recognition awards
Sports cards (partially covered by the employer) and company sports initiatives
Special company discounts
Various social and charity initiatives
United by our passion for talent and technology we look at the world differently.
The future wont wait its time to make incredible happen. Are you ready
Required Experience:
Senior IC
Key Skills
About Company
Leading digital engineering consultancy specializing in human-centered AI. Deep expertise in AI, data, cloud & edge computing worldwide.