WMC Service Representative Night Shift

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

Description

The Opportunity

We have an excellent opportunity for a Work Management Centre Service Representative (WMC Rep) to join our Energy and Utilities business in Auckland. The purpose of this role is to deliver exceptional customer service across the business work groups that continually improves and grows the relationships with our Customers/Clients.

The WMC Representative will be rostered work. Flexibility is essential for this role as working hours and days may vary depending on the needs of the company.

What we are looking for

Proven experience in providing quality customer service through sound communication and customer management skills including issue and conflict resolution
Proven team player able to work toward common goals and participate in quality improvements
Demonstrated keyboard skills proven speed in typing and competence in operating computerized systems such as databases email and Windows driven packages
Ability to rapidly acquire knowledge (or already have knowledge) of service and products
Ability to work unsupervised demonstrating independence and drive and ownership and commitment
Team player who supports and actively works towards achieving the team goals

What we offer

Opportunity for career growth with structured frameworks and supportive-inclusive team
Competitive Hourly Rate and Employee Benefits
Valued and respected position with supportive and experienced team
Work for a major ASX-listed company

About Energy & UtilitiesDowners Energy & Utilities business unit is an integrated trans-Tasman team providing services and solutions that connect communities to essential networks and infrastructure. We design build operate and maintain todays critical assets and networks delivering complete services across the water electricity telecommunications industrial and power generation sectors. Our expertise spans in-house technical smarts specialist engineering integrated OEM partners and dedicated crews of qualified tradespeople.

Downer Group is an employer that acknowledges and embraces the importance of our peoples diverse experiences talents and cultures. As an inclusive employer we welcome applications from everyone.

How to apply

Click Apply to start your application. We look forward to hearing from you!

Downer does not accept unsolicited resumes fees or costs from recruitment agencies search firms or third parties. Candidates are welcome to submit their applications via the advertisement.

Required Experience:

Unclear Seniority

DescriptionThe OpportunityWe have an excellent opportunity for a Work Management Centre Service Representative (WMC Rep) to join our Energy and Utilities business in Auckland. The purpose of this role is to deliver exceptional customer service across the business work groups that continually improve...