Customer Service Representative Noel Leeming, Dunedin
Dunedin - New Zealand
Job Summary
Te kaupapa o te tūranga About the role
This is a permanent role with days & hours of work from:
- Tuesday - Thursday 8:30am - 5:45pm
- Friday 8:30am - 5:30pm
- Saturday 8:30am - 5:15pm
What you will be doing
As a Customer Service Representative you will play a crucial part in creating a memorable experience for our customers in store. Yes we offer awesome products but we know our customers purchase from us because we also offer them expert service. In this role you will deal with all customer enquiries including hire purchase contracts sales enquiries credit applications and cash sales.
You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers expectations.
Who we are looking for
To succeed in this role we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match. Keeping calm in all situations no problem is too great.
Above all you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
Qualifications :
Ideally you will have:
- Some experience in retail hospitality or a customer facing role
- Excellent Communication Skills
- A positive can-do attitude
- The ability to undertake heavy lifting climb ladders and be on your feet for long periods of time
Additional Information :
What can Noel Leeming offer you
- Continuous training and development
- Career progression a great stepping stone into sales or other internal opportunities
- Incentive earnings
- The Warehouse Group discount card (including The Warehouse Torpedo 7 One Day deals)
- The list goes on...
There are many benefits that come with working for the largest retailer in New Zealand. Who knows where you could end up. Dont let this opportunity pass you by! Wed love to hear from you
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New ... View more