Order Management Executive, Complex Orders

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment working in line with Alfa Laval drivers; Action Interaction and Satisfaction. You are driven and see solutions rather than problems effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust by clear communication with no prestige.

If the above sounds like you this position might be just what youre looking for!

About The Job

This role will be based in The Ascent PJ.

The Order Management Executive for Modular & Project Orders is responsible for accurate compliant and timely execution of complex engineering-driven customer orders. The role manages the full order lifecyclefrom order booking to delivery and invoicingensuring contract compliance documentation accuracy and high customer satisfaction through proactive coordination with Project Managers Sales Factories Logistics and Finance.

Job Description

Discuss Order Review and Booking

• Ensuring contract compliance with quotation procedures and policies correct order entry documentation accuracy equipment configuration validation and milestone management.

• Validate order scope and manufacturability before booking.

• Ensure correct order entry in ERP for modular multi-line or project-based configurations.

Project Execution and Coordination

• Coordinate with Project Managers Sales and Supply Chain to monitor progress.

• Support project timelines by tracking engineering releases production status FAT readiness and delivery schedules.

• Manage change orders variation requests and updated documentation throughout project lifecycle.

• Manages order backlog management on timely invoices and accurate forecast.

• Supporting claims closure with stakeholder

• Manage Installed Base updates in OneIB platform.

Supply Chain and Logistics

• Raise and manage purchase orders to supply centers or external vendors for long lead and custom components.

• Follow up on material readiness consolidation planning and logistics coordination.

• Ensure timely and accurate delivery aligned with project milestones.

Documentation and Compliance

• Prepare and manage complete project documentation including shipping documents COO COC certificates bank guarantees and Letter of Credit (L/C) processing.

• Secure proof of delivery and ensure proper archiving for audit readiness.

• Ensure first-time-right documentation and order processing.

Invoicing and Financial Controls

• Initiate timely invoicing based on contract terms (milestones shipment partial payments).

• Ensure correct submission of billing documents to support cash collection.

• Coordinate with Finance and Project Managers on advance payments bank guarantees LC documentation and final billing.

Backlog Management and Risk Mitigation

• Maintain accurate backlog records and ensure daily follow-up on order progress.

• Identify and escalate risks related to engineering delays supplier issues production constraints or logistical challenges.

• Participate in backlog review meetings and drive resolution of blockers.

What You Know

• Bachelors degree in Business Administration Supply Chain or related field.

• Minimum 35 years experience in complex order handling modular or project order execution.

• Experience working in an engineering or manufacturing environment is preferred.

• Strong understanding of project-based order handling BOMs and modular configurations.

• Knowledge of ERP order processing (iScala/MS Dynamics or equivalent).

• Ability to perform business support services including commercial terms review skills and interact with individuals at all levels.

• Experience with logistics processes good in Incoterms export/import documentation and supply chain coordination.

• Strong attention to detail and structured working approach.

• Effective communication and stakeholder management skills.

• Problem-solving and analytical thinking for complex scenarios.

• Customer-centric mindset with proactive follow-through.

• Ability to work collaboratively with cross-functional teams.

• Ability to prioritize multitask work independently with minimum supervision.

Whats In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Lavals future success.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

Please apply through the link above no later than 7th April 2026.

We are conducting a continuous review of received applications. We do not accept applications via email due to General Data Protection Regulation (GDPR).