Order Management Executive, Standard Orders

Shah Alam - Malaysia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment working in line with Alfa Laval drivers; Action Interaction and Satisfaction. You are driven and see solutions rather than problems effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust by clear communication with no prestige.

If the above sounds like you this position might be just what youre looking for!

About The Job

Responsible for executing and monitoring the end-to-end order management process which includes expediting orders to ensure they are fulfilled properly and on time as per the agreed service levels.

Job Description

Discuss the order specifications with the concerned sales companies or salesperson / internal sales (payment terms delivery terms and other specific customer agreements).
Execute and manage the order processes (order to cash) via ERP System.
Place orders to internal factories / distribution centers and external suppliers.
Communicate with customers on order status and follow up on order confirmation with internal factories / distribution centers and external suppliers.
Manage the delivery arrangement with agreed budgets. Coordinate transport arrangements with customers and forwarders to ensure smooth delivery.
Manage import / export shipment and shipping documents handling with custom and authorities.
Order backlogs follow up and warehouse management (inventory control and goods movement).
Ensure prompt invoicing process by securing the proof of delivery / proof of collection on time (advance payment invoices milestone payment invoices and final invoices).
Supporting claims closure with customers to ensure customers satisfaction.
Innovative mindset on order processes improvements.
Liaise and work closely with third party service providers.
Ad-hoc tasks assigned by direct report manager.

What You Know

Diploma or Degree in Business Administration/Commerce Supply Chain or equivalent.
Minimum 3 to 5 years working experience in orders management logistics and planning.
Good communication skills MS and ERP applications skills.
Ability to work independently with minimum supervision and interact with all levels and different cultures.
Customer service oriented and ability to prioritize and multitask.

Whats In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Lavals future success.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

Please apply through the link above no later than 7th April 2026.

We are conducting a continuous review of received applications. We do not accept applications via email due to General Data Protection Regulation (GDPR).