Technical Consultant

Engagement Delivery

• Lead scoped technical engagements end-to-end: define scope and success criteria deliver against them and close with a documented outcome and clean handover.

• Execute hands-on technical work including architecture guidance implementation support configuration validation and troubleshooting stepping in directly when it meaningfully unblocks progress or reduces risk.

• Manage engagement scope actively: size work before starting identify scope creep early and re-scope formally rather than absorbing additional work silently.

• Deliver across both billable engagements (SOW-based) and value-adding work meaning non-billed customer-facing activity that drives retention adoption or expansion.

Proactive Opportunity Development

• Identify potential PS engagement opportunities through participation in the weekly CS leadership cadence and review of CS team account updates.

• Collaborate with CSMs to surface technical need signals before a formal request is raised and propose engagement scope jointly.

• Stay close to the CS team as a standing practice not a secondary activity.

Strategic Engagement

• Embed with senior customer stakeholders to translate complex ambiguous problems into clear executable solution paths.

• Shape architectural and technical decision-making through deep product and domain expertise.

• Coordinate with Support Engineering and customer teams to drive momentum and remove blockers.

• Lead stabilization during high-severity incidents and ensure clean handover to CSMs and customer teams at engagement close.

Across All Engagements

• Lead technical discovery to understand customer architecture constraints and strategic direction.

• Design end-to-end solutions covering patterns sequencing tradeoffs and risk mitigation.

• Know when to go deep personally and when to delegate always optimizing for sustainable outcomes.

• Contribute reusable patterns playbooks and internal knowledge to improve future delivery quality across the PS team.

• 5 years of experience in a technical customer-facing delivery role in Technical Consulting Solutions Engineering Professional Services or similar within B2B SaaS or data/tech companies.

• Deep expertise in modern data platforms architectures and analytics ecosystems; comfortable working directly with pipelines configurations and system designs.

• Strong troubleshooting and architectural judgment across complex multi-system environments.

• Proven ability to scope and deliver technical engagements independently defining success criteria managing to them and closing with documented outcomes. Decisive in ambiguous high-stakes situations and able to connect customer strategy to technical solutions.

• Experienced at leading and coordinating across internal teams customers and partners without formal authority; takes full accountability for outcomes.

• Clear communicator with both technical and business stakeholders able to translate complexity into clear direction and action.

• Fluent in Czech; English is a strong plus.

• Based in Prague able to work in a hybrid setup. We do not offer relocation or visa packages.

• Competitive salary equity package.
• Budget for education.
• 25 PTOs plus 3 sick days.
• Cool new offices in the heart of Holesovice in need to be 3 times a week in the office.
• No set office hours and flexibility.

• Care love and respect
• No BS
• Get your stuff done and do a bit more
• Create and innovate
• Learn!
• One team