Operations Manager, Devices Global Logistics (DGL)
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Amazon Devices & Services are some of the most innovative and fastest growing products at Amazon including Kindle Fire TV Echo Ring Blink and Amazon Leo. This position provides an opportunity to manage Amazon Device fulfillment and transportation to individual and business customers throughout Brazil.
The Operations Manager will serve as the business operations lead for Brazil working cross-functionally across Supply Chain Manufacturing Account Management and External Fulfillment Providers to ensure excellence in warehouse operations and on-time performance. This role requires fluency in Portuguese and English to effectively manage local third-party logistics (3PL) partners and collaborate with global stakeholders.
Key job responsibilities
Strategic Leadership:
Lead complex cross-functional initiatives across Transportation Operations Business Intelligence Sales Accounting Finance and Legal ensuring alignment among diverse stakeholders across multiple geographies
Partner with supply chain experts across Devices Global Logistics (DGL) to drive support and influence strategic business initiatives that enable network scalability
Conduct business reviews with Senior Leadership presenting insights risks and recommendations
Evaluate warehouse topology and facility design to optimize network efficiency across Brazil operations
Operational Excellence:
Manage supply chain and fulfillment constraints against business and sales organization demands
Collaborate with 3PL operation field leaders to identify and implement innovative technology solutions and scale operational productivity
Drive operational consistency through network-wide process standardization initiatives
Work closely with cross-functional teams and 3PL partners to proactively identify and remove operational obstacles
Analyze operational barriers systematically focusing on root cause identification and understanding financial impact drivers
Travel Requirements:
Regular domestic travel within Brazil and occasional international travel to support operations and stakeholder engagement
A day in the life
You will drive strategic initiatives for a rapidly scaling business within the DGL Operations team. Your day involves managing complex cross-functional projects spanning multiple organizations and geographies. You collaborate closely with business and sales stakeholders account managers product managers 3PL partners supply chain experts and other stakeholders to solve operational challenges and implement innovative solutions. Regular communication with senior leadership is essential you present project status updates identify risks and recommend process improvements that drive network-wide impact. Success in this position requires strong project management capabilities excellent presentation skills and demonstrated ability to deliver results in fast-paced ambiguous environments.
About the team
We are a team of logisticians who are customer-focused fast-paced and work collaboratively. Our goal is to provide best-in-class supply chain solutions for the Devices fulfillment network that deliver disruptive value and exceptional customer experience. We expect our Operations Managers to be leaders and experts in the supply chain realm while taking on a fair balance of autonomy and guidance from peers and other leaders. We treat our co-workers and partners with consideration respecting differences and helping when they are in need.
- 3 years of with Excel experience
- Bachelors degree or 3 years of professional or military experience
- 3 years of account management project or program management or buying experience
- Experience in communication and presentation skills both written and verbal in Portuguese & English
- Experience with operations/supply chain
- Knowledge of the principles of statistical inventory control
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
- Experience in Retail or wholesale business
- 1 years of data querying languages (e.g. SQL) scripting languages (e.g. Python) or statistical/mathematical software (e.g. R SAS Matlab etc.) experience
- 3 years of supply chain experience or a PMP certificate and 2 years of supply chain experience
- Experience in consumer electronics or technology sector
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Operations Manager will serve as the business operations lead for Brazil working cross-functionally across Supply Chain Manufacturing Account Management and External Fulfillment Providers to ensure excellence in warehouse operations and on-time performance. This role requires fluency in Portuguese and English to effectively manage local third-party logistics (3PL) partners and collaborate with global stakeholders.
Key job responsibilities
Strategic Leadership:
Lead complex cross-functional initiatives across Transportation Operations Business Intelligence Sales Accounting Finance and Legal ensuring alignment among diverse stakeholders across multiple geographies
Partner with supply chain experts across Devices Global Logistics (DGL) to drive support and influence strategic business initiatives that enable network scalability
Conduct business reviews with Senior Leadership presenting insights risks and recommendations
Evaluate warehouse topology and facility design to optimize network efficiency across Brazil operations
Operational Excellence:
Manage supply chain and fulfillment constraints against business and sales organization demands
Collaborate with 3PL operation field leaders to identify and implement innovative technology solutions and scale operational productivity
Drive operational consistency through network-wide process standardization initiatives
Work closely with cross-functional teams and 3PL partners to proactively identify and remove operational obstacles
Analyze operational barriers systematically focusing on root cause identification and understanding financial impact drivers
Travel Requirements:
Regular domestic travel within Brazil and occasional international travel to support operations and stakeholder engagement
A day in the life
You will drive strategic initiatives for a rapidly scaling business within the DGL Operations team. Your day involves managing complex cross-functional projects spanning multiple organizations and geographies. You collaborate closely with business and sales stakeholders account managers product managers 3PL partners supply chain experts and other stakeholders to solve operational challenges and implement innovative solutions. Regular communication with senior leadership is essential you present project status updates identify risks and recommend process improvements that drive network-wide impact. Success in this position requires strong project management capabilities excellent presentation skills and demonstrated ability to deliver results in fast-paced ambiguous environments.
About the team
We are a team of logisticians who are customer-focused fast-paced and work collaboratively. Our goal is to provide best-in-class supply chain solutions for the Devices fulfillment network that deliver disruptive value and exceptional customer experience. We expect our Operations Managers to be leaders and experts in the supply chain realm while taking on a fair balance of autonomy and guidance from peers and other leaders. We treat our co-workers and partners with consideration respecting differences and helping when they are in need.
- 3 years of with Excel experience
- Bachelors degree or 3 years of professional or military experience
- 3 years of account management project or program management or buying experience
- Experience in communication and presentation skills both written and verbal in Portuguese & English
- Experience with operations/supply chain
- Knowledge of the principles of statistical inventory control
- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
- Experience in Retail or wholesale business
- 1 years of data querying languages (e.g. SQL) scripting languages (e.g. Python) or statistical/mathematical software (e.g. R SAS Matlab etc.) experience
- 3 years of supply chain experience or a PMP certificate and 2 years of supply chain experience
- Experience in consumer electronics or technology sector
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
About Company
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