Time Management Implementation Lead
Job Summary
Job Description & Summary
Innovative and technological projects are our daily business. We provide customers with the highest quality guided by integrityobjectivityand investment in data tools technologiesproductsand services. We believe that with non-obvious combinations of skillsexperienceand technology we can activelyparticipatein shaping tomorrow.
Our Internal Business Application Centre (IBACentre) team offers you the opportunity to support our core business functions by implementing applications that enable more efficient work and the delivery of topnotch services. Our team focuses on managing core and global business applications ensuring their continuous operation handling customerrelationshipsand incidents with precision.
We are looking for:
Time Management Implementation Lead
Your future role:
- Deliver the global time capture cloud solution into member firms in line with Global IT processes and governance
- Support BusinessProgrammeLeaders in managing the solution lifecycle in close partnership with Solution Architects Business Analysts Technical & Development teams and Service Operations
- Act as the first point of contact for the client in daytoday implementation matters
- Host workshops and adhoc meetings for requirements clarification and solution discussions
- Coordinate implementation progress to meet project and operational targets
- Support continuous enhancement of solution deployment standards and practices.
Apply if you have:
- Minimum 5 years of progressive experience leading IT transformation including operations and policy
- Experience delivering change management strategies and IT transformation initiatives
- Experience working in a globalorganisationwith crosscultural communication exposure
- Ability to manage andoperatebudgets to support agreed service levels
- Experience implementing and directing time management work across Enterprise Architecture PMO Communications & Change Management and Portfolio & Investment Management
- Ability to respond to staff questions and support the time management strategy
- Experience collaborating and influencing stakeholders to meet time management requirements
- Ability toidentifybusiness issues and coordinate with IT leaders tomaintainalignment with firm direction
- Understanding of Direct Account Management services for assigned initiatives or territories
- Working knowledge of security operations and information security standards (e.g. ISO 27001)
- Ability to build effective relationships with key stakeholders (local IT HC finance leadership)
- Experience communicating SLAs andanalysingvariances in performance levels
- Ability toidentifyopportunities for continuous improvement in processes and service delivery
- Customer focus commercialawarenessand strategic thinking capability
- Experience providinghigh levelsof customer service in a largeorganisation
- Demonstrated knowledge ofnew technologiesand AIpowered tools in your daily work (e.g. task automation information analysis content creation).
Nice to have:
- Bachelors degree in IT Computer Systems Analysis or Management Information Systems.
By joining us you gain:
Work flexibility - hybrid working model flexible start of the day workation sabbatical leave
Development and upskilling - our full support during onboarding process mentoring from experienced colleagues training sessions workshops certification co/financed by PwC and conversations with native speaker
Wide medical and well-being program - a medical care package (incl. freedom of treatment physiotherapy discounts on dental care) coaching mindfulness sessions psychological support education through dedicated webinars and workshops financial and legal advice
Possibility to create your individual benefits package (a.o. lunch pass insurance packages concierge veterinary package for a pet massages) and access to a cafeteria - vouchers discounts on IT equipment and car purchase
3 paid hours for volunteering per month
Additional paid Birthday Day off
And when you start enjoying PwC as much as we do you may recommend your friend to work with us.
Recruitment process:
Submit your resume
Have a short phone conversation with our Recruiter
Lets get to know each other better during the interview!
Should you have any questions please do not hesitate to reach out to us:
Please note that this email is not designated for application submissions.
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Key Skills
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more