Ignite Relationship Manager (Broker)
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Job Summary
Were looking for an Ignite Relationship Manager to help grow strengthen and champion our relationships across the UK mortgage market. This is an exciting opportunity to work at the heart of our digital transformation agenda; supporting brokers networks and intermediaries as they adopt and maximise our marketleading Ignite platform.
Youll play a key role in expanding our reach driving value for customers and influencing how our product evolves. If you enjoy building meaningful partnerships shaping customer success and working in a fastmoving fintech environment this role could be for you.
What youll be doing:
- Managing and growing a portfolio of broker and intermediary relationships
- Promoting Ignite to drive revenue growth customer retention and commercial expansion
- Leading customer success planning and conducting regular business reviews
- Driving customer adoption by embedding Ignite into operational workflows
- Gathering structured customer insight to influence product roadmap decisions
- Supporting onboarding migration and changemanagement activities across customer teams
- Delivering or coordinating training to ensure users are confident and effective
- Monitoring mortgagemarket and regulatory trends to provide insight for customers and internal teams
Who were looking for:
- Strong understanding of UK mortgagemarket processes broker workflows and regulatory considerations
- Experience managing commercial customer relationships in a competitive B2B environment
- Proven ability to meet revenue retention and accountgrowth targets
- Strong analytical skills with the ability to interpret MI and financial data
- Excellent communication influencing and presentation skills across inperson and virtual settings
- Ability to translate customer insight into meaningful action and recommendations
- Experience with SaaS mortgagetechnology or digitalworkflow solutions (ideal but not essential)
- Commercial acumen and confidence in contract discussions and closing opportunities
Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer both for our own products and at a range of high street stores and online
- Were creating netzero carbon workplaces by 2030 by investing in our sustainable modern offices across the UK all designed to bring people together and elevate the inperson experience
Additional Information :
At L&G we believe its possible to generate positive returns today while helping to build a better future for all.
If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.
It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Legal & General (L&G) is a leading UK financial services group and major global investor.We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.We are one of th ... View more
