PUN REF90073JAccounts Receivable Group Manager
Job Summary
Role Summary:The Senior Manager Accounts Receivable will oversee the AR operations of a large-scale client engagement managing a team of 30 professionals. The role demands deep expertise in AR/O2C processes client stakeholder management and a strong focus on delivery excellence and process optimization. You will act as the primary client interface for AR operations and ensure service delivery is aligned with contractual SLAs and client Responsibilities:Leadership & Team ManagementLead and manage a team of 30 FTEs including Team Leaders SMEs and AR performance management career development and talent retention a culture of continuous improvement collaboration and adequate staffing training and skill development to support operational ManagementManage end-to-end Accounts Receivable processes including:Invoice processingCollections and follow-upsDispute and deduction managementCredit limit monitoringCash application and reconciliationEnsure daily operations meet internal KPIs and client and eliminate process inefficiencies through automation digitization and lean Relationship ManagementAct as the primary point of contact for client stakeholders on AR-related regular governance meetings business reviews and performance trust and foster long-term partnerships with clients by ensuring consistent service address client escalations and provide root-cause analysis and corrective Compliance & ReportingEnsure compliance with WNS and client-specific policies SOX requirements and audit accurate and timely MIS dashboards and reports to clients and internal and improve key metrics including DSO unapplied cash % dispute resolution cycle finance leadership with forecasting budgeting and cash flow analytics.
Qualifications :
ducation:Graduate in Commerce Finance or Accounting (MBA Finance / CA Inter preferred).Experience:1012 years of total experience in F&A with strong exposure to the Order to Cash (O2C) 35 years in a people leadership role managing large teams (25).Prior experience in a BPM/Shared Services environment preferably with global track record in client engagement governance and KPI-driven service Competencies:Strong understanding of AR processes and F&A -on experience with ERP platforms (e.g. SAP Oracle Workday).Excellent client communication presentation and negotiation of Lean Six Sigma methodologies is a to work in a fast-paced matrixed environment with cross-functional teams.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more