Supervisor, Staffing Offices
Job Summary
Union: Non-Union
New or Replacement Position: New
Number of Vacancies: 1
Site: Toronto Rehab & West Park
Department: Staffing Offices
Reports to: Program Services Manager
Salary Range: $37.85 - $56.77 per hour (Commensurate with experience and consistent with UHN Compensation Policy)
Hours: 37.5 hours a week
Status: Permanent Full Time
Closing Date: April 15 2026
Position Summary:
The Supervisor supports the operational oversight of the Staffing Offices at Toronto Rehab and West Park. Reporting to the Manager this role assists in coordinating daily staffing operations ensuring the consistent and equitable application of scheduling processes and collective agreement provisions and maintaining accurate staffing coverage across both sites.
Duties:
The Supervisor supports service excellence by reinforcing established processes assisting with payroll integrity and facilitating effective communication across clinical programs. This role also supports the appropriate use of ANSOS and contributes to operational projects and process improvements under the direction of the Manager.
- Directing the work of others establishing workload priorities based on such factors as the need for immediate action work objectives work schedules attendance etc
- Meeting with SRT to discuss clinic issues solve problems and achieve results.
- Assisting the Manager in monitoring vacation absenteeism performance management overtime and leaves of absence.
- Providing training to new SRT staff (eg. policies procedures) as required.
- Overseeing and assigning workflow of both SRT sites.
- Ensure scheduling guidelines and multiple Collective Agreements are accurately applied and consistently followed by SRT
- Assist Manager with addressing any escalation of grievances
- Ensure all SRT Representatives and Analysts are compliant with UHN guidelines and policies
- Support the effective day to day use of the scheduling system and escalate system or process concerns to the Manager as appropriate.
- Assist Manager with Payroll of SRT Representatives and Analysts
- Assist Manager with Scheduling & Time Keeping of SRT Representatives and Analysts
- Contribute to operational projects workflow enhancements and implementation initiatives as assigned.
- Assist with data gathering reporting and process evaluation related to staffing operations
- Works in compliance of the Occupational Health & Safety Act and its regulations reporting hazards deficiencies and contraventions of the Act in a timely manner.
Qualifications :
- At minimum completion of a bachelors degree in Health Administration/Business or recognized equivalent required.
- At minimum over 2 years up to and including 3 years practical and related experience and/or 1.5 years on-the-job training required.
Additional Information :
Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
The University Health Network, where above all else the needs of patients come first, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, t ... View more