Associate Technical Program Analyst (6 months 2 years of experience, CICD, Gen AI, Hadoop, ScrumKanban, Jira, Analytics) Batch of

Job Profile Summary:

We are seeking a Technical Product Analyst / Technical Program Manager (TPM) to support Platform Services (PaaS)internally developed privatecloud platform services and tools that integrate with vendor technologies to deliver a systemlevel developer experience for building testing and deploying applications at scale.

This role partners closely with platform engineering teams to own execution operational followthrough and outcome validation across complex multiteam initiatives. The role reflects the evolving TPM discipline combining strong product judgment with handson technical contribution in support of product execution and decisionmaking including data analysis dashboarding light coding and responsible use of Generative AI.

The role directly supports DX and Platform OKRs related to platform reliability migration delivery reduction of repeat incidents and improved developer throughput across build and deploy workflows.

Product Ownership & Execution Accountability:

• Own endtoend execution of initiatives across Platform Services (PaaS) from signal intake and problem framing through delivery rollout and operational closure.
• Shape work intentionally by translating developer platform and operational signals into clear problem statements success criteria and prioritized execution plans.
• Independently manage crossteam dependencies sequencing and execution risk across internally developed platform services and integrated vendor tools.
• Drive release readiness and postrelease validation ensuring outcomes are predictable explainable and repeatable across the systemlevel developer experience.

Platform & Operational Excellence:

• Develop deep understanding of privatecloud platform services build and deployment workflows and the tooling ecosystem that underpins the developer journey.
• Own incident and release followup ensuring root causes are addressed and improvements are durable rather than oneoff.
• Reduce rework and repeat incidents by ensuring platform changes are intentionally shaped validated and operationalized before and after release.
• Partner with engineering to balance reliability scalability throughput and developer experience in delivery decisions.
• Ensure improvements land endtoend across the developer journey avoiding fragmented or toolspecific optimizations.

Data Analytics & Technical Contribution:

• Perform handson data analysis using SQL and related tools to extract insight from platform telemetry workflow data and operational signals.
• Build and maintain dashboards and metrics to track platform health adoption delivery progress and developer experience outcomes.
• Apply light coding or scripting to automate analysis reduce manual toil or improve data quality.
• Leverage Generative AI responsibly (e.g. accelerating analysis synthesizing documentation workflow exploration and vibe coding for rapid prototyping) with appropriate validation and governance.
• Ensure data and insights used for decisionmaking are trustworthy explainable and actionable.

Product Signal Enablement & Stakeholder Alignment:

• Act as the primary execution liaison between platform engineering partner teams and stakeholders.
• Turn noise (tickets telemetry incidents feedback) into clear signal priorities and narratives that guide execution and tradeoff decisions.
• Drive crossplatform enablement ensuring improvements are reusable scalable and reduce longterm friction across platform services.
• Communicate progress risks and outcomes clearly to both technical and nontechnical audiences.
• Ensure user experience and design thinking are embedded even in highly technical platform services.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications :

Basic Qualifications: 3 years of relevant experience with a Bachelors Degree or 2 years with an Advanced Degree. Experience working with largescale distributed systems or platform services. Demonstrated ability to operate independently with endtoend ownership of execution and outcomes. Preferred Qualifications: Comfort applying Generative AI tools to accelerate analysis documentation and prototyping while maintaining quality and governance. Experience with PaaS privatecloud platforms CI/CD systems or developer infrastructure. Strong proficiency in SQL and experience working with complex data models across RDBMS Hadoop or NoSQL systems. Handson experience with dashboarding analytics or observability tooling. Working knowledge of agile development practices (Scrum and/or Kanban) and delivery tools (e.g. Jira). Ability to perform light coding or scripting including exploratory or vibe coding to support product discovery and execution. Strong interpersonal skills with the ability to influence across engineering and platform teams. Selfdirected outcomeoriented and comfortable operating with limited daytoday oversight.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time